Windows 10: Why do Microsoft Excel and Word both freeze up when I hit Ctrl+P in Windows 10?

Why do Microsoft Excel and Word both freeze up when I hit Ctrl+P in Windows 10?

:)

 

Folder Freeze when trying to click on a Word Document. HELP

Hi there,

I came across a very weird bug/issue.

Use Case

Step 1: Create a word document on Desktop and name it TestFreeze

Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

Step 3: Create a folder on Desktop and name it FreezeMe

Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

Result: Folder Not Responding

Additional Information

I have run some tests and it does not matter:

• if it is a new or old Microsoft word file
• if the document has content in it or not
• if it has a long/short name or special characters
• it does not matter the folder or the name of the folder in which you put the file in

I also tried with an excel file and seems that I do not experience the same issue.

Microsoft version: 16.0.9330.2073

Windows version: 10.0.17134 Build 17134 with all updates up to date

If there is anything else I can provide to help sort this out, please do let me know.

Opened to any suggestions on how to fix this, as it is very frustrating.

Thanks

 

ALL OF MY EXCEL & WORD DOC FILES

Hi Daniel,

We would like to know more about your concern. For better assistance, please answer the following questions:

• What is the build and version of your Windows 10?
• What troubleshooting steps have you tried so far?
• Are the Excel and Word documents the only files affected?

Regards.

 

I cannot open any of my Office files; Word, Excel, Powerpoint

I am working in Windows 10 home version 1909.
Can not afford an upgrade.
My Office files are old, dont know what version.
Cant remember how I updated this laptop to Windows 10 months ago.
PROBLEM:
I can not open any of my Office files; Word, Excel, Powerpoint.
I looked for my Windows old file as suggested, and it IS gone.
Haveing a small breakdown, will step away and return in a few...ANY DIRECTIONS AND ANSWERS WOULD BE GREAT!!!!!! PLEASE WRITE THEM IN STEP BY STEP FORMAT. Thankyooouuuuuuuu!