Windows 10: Why do my characters change in password field on lock screen?

Originally asked here: https://answers.microsoft.com/en-us/windows/forum/all/characters-change-in-password-field-on-lock-screen/b78e06d2-b483-408a-a9a6-bee3c1f27375I have the exact issue described below - but can't find a workable solution. I have a unique issue that I have been living with for a long time, but am determined to resolve now.I am using Windows 10, and on the lock screen, since I built the computer, I have always had an issue with the password field changing my characters. I have tried with both a MS account and a local account. The exact behavior:Type in the password, hit enter

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Characters change in password field on lock screen

I have a unique issue that I have been living with for a long time, but am determined to resolve now.

I am using Windows 10, and on the lock screen, since I built the computer, I have always had an issue with the password field changing my characters. I have tried with both a MS account and a local account. The exact behavior:

• Type in the password, hit enter, Windows indicates the password is incorrect
• I hit the "eye" icon to view the password and the characters are any random mix of Asian characters or unprintable Unicode characters. Doesn't seem to be consistent at all.
• While holding the "eye" icon, I select all text with Ctrl+A and retype my password. I can see the correct characters being entered.
• I then release the "eye" icon and press it again....and the characters have changed to a random assortment of Asian or other characters.
• I have to do this anywhere from 1-2 to 10+ times before my actual entered characters will "stick" and I can successfully login. VERY rarely it will work first time after a reboot.

I haven't been able to find any information about this rather bizarre behavior. Most solutions point to language settings, but I can assure you I have checked and rechecked these 1000 times, and English is my language both in the OS and the lock screen.
Even the on screen keyboard exhibits the same behavior.

I have had this problem since I installed Windows 10 on this machine, and have done a complete wipe, format and reinstall on multiple occasions to try to resolve it, with no luck. I've tried multiple keyboards, with no luck. Tired of dealing with it and
want to try to get to the bottom of it.

 

change the lock screen password

Hi Eric,

Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

• Press the Windows key; then, select Settings.
• Click Accounts; then, Sign-In Options.
• Tap the Change button in the Password section.
• Re-enter your password; then, create a new password.

We would appreciate it if you could get back to us and provide us your feedback.

 

Characters change in password field on lock screen

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing while entering the password in Window 10 lock screen. We appreciate you for providing us a detailed information about the issue.



What happens when you try the On-screen Keyboard in the PC to enter the password on the lock screen?



We would like to know if you have any other language pack installed on the PC. If yes, we suggest you to remove all the language pack except English and then check if you receive the issue.



Also set up a pin logging for the PC before you troubleshoot the issue, to be on the safer side. (Settings
> Accounts >
Sign In Options, Click Add a PIN to enter a new PIN for your account)



Let us know how it goes.



Aditya Roy

Microsoft Community – Moderator