Windows 10: why do my older HP printers not work in Windows 11 both wifi and cable with current drivers...

Why do my older HP printers P4014 & Pro 8600 not work in Windows 11, neither Wi-Fi nor cable with current updated drivers downloaded from HP?

:)

 

Can't get my HP Printer to work on Windows 10

Greg,

I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

• There was no animation in the system try after plugging in the USB cable and powering on the printer.

Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

• Yes. The printer is listed.
• Set as Default, if it won't print right click to Troubleshoot.
  • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:

PCL XL error

Subsystem KERNEL

Error: IllegalTag

Operator: 0x98

Position: 3

Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

• Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

Did the printer driver arrive? No.

Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
it in.

Let us know how this works. It may require a few extra steps.

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

• Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

• Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
the ICON is customized to look like the installed device or printer.

Do you have any other suggestions that I might try?

Thanks!

Dave Williams

 

1 yr. old HP wireless laptop can't connect to older HP wireless Printer

Different answers each time I called HP Yes/No Can be connected/No it can't. Last call suggested kill printer add back. It's not on the HP list and can't pick up blue blinking wireless signal . Older HP Inkjet 6350 year old HP laptop both wireless wizard
asks for WPA

NO DISC, NO cables

 

HP printer driver bug/issue

I had an HP printer a couple of years ago, and since changed brands, but when I follow these steps, no HP shows. I only see my current printer. So if it's not listed I guess I don't have drivers for it anymore?




Also what about people who are just simple users, and will have no idea what to do? I know a couple that just let Windows do everything for them. This seems like a nightmare if a fix isn't pushed automatically since there will be a lot of people affected, and not even know since they don't even follow tech news for things like this.