Windows 10: why do my videos periodically hang during playback in media player legacy?

When playing a video file the media player hangs during playback

:)

 

Playback video problems

Hi Rod,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the videos on Windows Media Player. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What exactly happens when you try to access the playback videos?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the below troubleshooters and check if it helps.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.
• Follow the same to Windows Media Player Settings as well.

Also, refer to the Microsoft article to know more about:
Windows Media Player

Step 2: I suggest you to install the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Windows Legacy Media Player -> Windows Media Player 12

Found a description of how to upgrade the Windows Legacy Media Player to Windows Media Player 12, viz:

1. Click the Start button, type features, and then select Turn Windows features on or off.
   
2. Expand Media Features and see whether the Windows Media Player check box is selected. If it is, clear the check box.
   
3. Click OK and then restart your PC. This will remove your current version of Windows Media Player.
   
4. After your PC has restarted, repeat step 1.
   
5. Expand Media Features and select the Windows Media Player check box.
   
6. Click OK and then restart your PC. This will reinstall the latest version of Windows Media Player for your system (Windows Media Player 12, with a few exceptions).
   

Unfortunately, this doesn't seem to work for me. Keeps REINSTALLING the Legacy Media Player.

Am I doing something wrong. Is there a better way. Couldn't find a place to DOWNLOAD Media Player 12.

 

Issues with the Windows media player and the Windows Movie and TV player

Hi,

I realize the inconvenience caused to you. I will certainly assist you.

Follow the below methods and check if it helps.

Method 1:

Windows 10 has a built-in troubleshooter to check and fix issues with Media player. I would suggest you to run this troubleshooter.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all
  option on the left panel
• Run the Windows Media player settings.

I also suggest you to run the Video Playback troubleshooter which finds and fixes the problems playing videos movies and television.

Method 2:

• Type Troubleshooting in the Search Bar and then Enter.
• Click on Video Playback and then follow the onscreen instructions.

Hope the information helps, do reply if you need further assistance.