Windows 10: Why does a specific app cut my connection?

My internet works fine all day, but when I get on this game overwatch it plays fine for a few minutes, then cuts out every time. This doesn’t happen for any other app or game by the way, just overwatch. It disconnects me from the game, and then somehow disconnects my wifi too. The entire WiFi option disappears, and I have to shut it down for a few minutes for it to work again. I’ve tried uninstalling and reinstalling but it hasn’t helped at all.

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

MY INTERNET CONNECTION KEEPS CUTTING OUT

Hi Robert,

I appreciate your time, and efforts. Let me help you.

I suggest you run the Internet connections troubleshooter, and check if it helps.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Internet Connections.
• Follow on screen instructions.

Also, suggest you to refer the following Microsoft help article.
Fix Wi-Fi connection issues in Windows - Microsoft Support

Do let us know the result.

Thank you.

 

Apps from Windows store 10 do not connect to internet

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you able to connect to internet and browse?
  
• Is this issue specific to Windows Store apps?
  
• Are you facing this issue in Local account or Microsoft account?

Let's try the below Steps and check if it helps to resolve the issue.

Step 1: If installed from the Windows store try to run a
Windows Store app troubleshooter and check.

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

If the issue doesn’t resolve then try next step.

Step 2: Run inbuilt Internet connection troubleshooter
and Network Adapter troubleshooter

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter
  
• Also run the Network Adapter troubleshooter and check if the issue resolves.

Keep us informed if the issue is resolved. We are glad to help you further.