Windows 10: Why does AMD Software stops working compability issues when my laptop finishes the Advanced...

Discus and support Why does AMD Software stops working compability issues when my laptop finishes the Advanced... in Windows 10 Software and Apps to solve the problem; I have an AMD 7 5700U and when my laptop does the Advanced Micro Devices windows update, my AMD software stops working because of compability issues.... Discussion in 'Windows 10 Software and Apps' started by Gabriel Dela Cruz, Dec 20, 2022.

  1. Why does AMD Software stops working compability issues when my laptop finishes the Advanced...


    I have an AMD 7 5700U and when my laptop does the Advanced Micro Devices windows update, my AMD software stops working because of compability issues. How do I fix this? I installed new graphics drivers and it will work for a while until my laptop automatically updates the Advanced Micro Devices windows update, and I will download/update the drivers again and the problems always comes back. I went to AMD support and one of the solutions they suggested is to change installation settings but it still doesn't fix it.

    :)
     
    Gabriel Dela Cruz, Dec 20, 2022
    #1

  2. AMD External events client module stopped working

    Hi Jignesh,

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to follow below steps and check.

    Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

    • Go to “settings” and click on “update and security”.
    • Under tab “Windows update”, click on the icon “check for updates”.
    • Then once you find the pending updates install it and check.

    Step 2: I recommend you to download the Microsoft Safety Scanner from the following link and check if it helps.

    http://www.microsoft.com/security/scanner/en-gb/default.aspx

    Note: The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

    Disclaimer: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    Method 2: To remove AMD External Events service Module from your computer, please follow the manual instructions below or use an automatic uninstaller product.

    • Click the Windows Start Button. In Windows 8, look for Control Panel.
    • Click Control Panel.
    • Click Uninstall a program.
    • Look for AMD External Events in the list of available programs.
    • Click Uninstall.

    Please get back to us with an update on this issue, we will be happy to assist you further.

    Thank you
     
    Karthicka_R, Dec 20, 2022
    #2
  3. Johan45 Win User
    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Dec 20, 2022
    #3
  4. Why does AMD Software stops working compability issues when my laptop finishes the Advanced...

    Graphics Card compability issue?

    Hello,

    I realize that this might not be the right place to post about this kind of issue, but I hope that maybe someone from this community can help me.



    I decided to upgrade my PC, because it couldn't run many games. It had an integrated gpu in my cpu (CPU: AMD A10 5800k; GPU: AMD Radeon HD 7660D (800MHz)).



    After installing an AMD Radeon RX560 2GB (seemingly undamaged, new) and relevant software, it seems to me that my graphics card isn't working, because games get worse fps than before.



    I feel like I have not installed the right software, but i have tried every tip I could find online.



    I have installed/updated:

    Win 10

    Radeon Adrenaline 2020 Software and its:

    • Auto detect and update graphics driver
    • Graphics driver


    At this time my graphics driver version is: 26.20.15002.61

    The old GPU is offline and the new one is online.



    I have encountered an error saying: The graphics card driver does not support OpenGL.



    I have scanned my PC for viruses, found a trojan horse, removed it, but nothing changed.



    My specs:

    • CPU: AMD A10 5800k
    • GPU: AMD Radeon RX560 2GB
    • RAM: 8GB
    • Motherboard: Gigabyte ga-f2a85xm-hd3
    • PSU: 600W
     
    MartinPoks, Dec 20, 2022
    #4
Thema:

Why does AMD Software stops working compability issues when my laptop finishes the Advanced...

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