Windows 10: Why does Ark Survival Evolved keep crashing off launch?

ARK WON'T LAUNCH OFF OF MICROSOFT STORE Every time that I try to launch the game it just starts loading then does to a black screen and closes.I've tried like every other Microsoft help answers related to this issue but nothing's working.Please Help

:)

 

Ark survival evolved WONT LAUNCH!

Ark survival evolved WONT LAUNCH!

all i get is a blue screen with the ark logo on it for 3-5 seconds and it closes. please help!

 

Ark survival evolved dowload

Hi,



Thank you for writing to Microsoft Community Forums.



Please note that we have two versions of
ARK: Survival Evolved available on store:

1. Xbox One Enhanced.
   

This particular version is only available on Xbox One. ARK:
Survival Evolved Xbox

1. Xbox Play Anywhere.
   

This version can be downloaded on Xbox as well as Windows PC. ARK: Survival
Evolved Anywhere.



Could you please confirm which of the above versions of ARK: Survival Evolved have you purchased?



Please reply so that we can help you further.

 

Ark Survival Evolved

So on my Xbox One the update on Ark Survival Evolved says 793.36 but on the Microsoft Store Ark Survival Evolved it says 793.16, they are both updated but it stops me playing cross play, any reason why they aren't on the same update? Edit: So the game
updated but it is only 793.34 so I still can't cross play.