Windows 10: Why does back up process get stuck at 97%, creating system image?

Why does back up process get stuck at 97%, creating system image?

:)

 

Windows backup stuck at 97% 'creating a system image' for 6 hours.

Every month or so I'll run a Windows backup of my Steam directory located in Prog. Files and my personal user account data alongside a full system image backup. I have a 2TB internal HDD of which I've have 1.2TB remaining and I'm backing up via USB 3.0 to
a Seagate Backup Plus 2TB external HDD. On previous occasions this backup tended to take 4-5 hours to fully complete, spending about 2 of them at 97% 'Creating a system image of Windows (C' but always completing very soon after. I initiated a backup at 1pm
today, it is now 9:30pm and the progress bar has been at 97% 'creating the system image' for the last 6 hours, during this period I've had very little interactivity with the computer and left it to run but when I took note of my external HDD's storage remaining
statistic on its properties page, it's only dropped by 4GB in the last hour which would imply that it's only done 24GB of my 600GB system image backup in the last 6 hours? Since my last backup I've only added at most an additional 75GB to my system so I'm
perplexed as to why the backup time has shot up from a 4 hour norm to 8 hours and counting. The fact that my external HDD is dropping in file size suggests that it isn't completely not-responding but at 4GB an hour via USB 3.0 something's going on. Should
I cancel it? What would a cancellation affect and why has my transfer rate dropped so low?

 

System Image Backup Stalling at 97%

I used the link proposed. It's an ISO file of windows 10 Version 1511.

I have chosen to keep my files and programs during the reinstallation process.

After that I tested the backup.

Unfortunately the problem is the same: stalling at 97% during the system image creation.

It's interesting to know that if a create manually a system image, the process takes around 2 hours, but the image is then created without problem. I suppose that the process is different in this case.

So the problem is still there but there is a way to get around that.

Best regards.

 

System Image Problem


I'm getting a head start in case you get on early.

Can you post camera pics to your thread from your phone?

There will be steps later that require attention to detail and I'd feel better if I could see what's on your screen. I had to try the steps more than once when I tested the process and I'd like to avoid that on your machine.

Here's what I'd like to do for the Macrium Rescue steps later on in the process
I'll post the the step, you'll post an picture of the Macrium screen,
I'll echo same screen back if I see something that needs changing or I'll just say Go Ahead

When I confirm that the Macrium screen, you'll make any changes I've highlighted and THEN execute the step

Here's where you begin today's session, we'll get as far as we get and then pick up when you get back home.

Step 1: Safeguard the System Image by moving it to a new folder

1. Connect the Seagate exp drive
   
   
2. File Explorer: Navigate to the Seagate drive
   
   
3. Create a new Folder named 1_sysImage
   
   
4. Move WindowsImageBackup to 1_sysImage

Step 2: List the VHDs in the System Image

1. File Explorer: Navigate to 1_sysImage\WindowsImageBackup\machineName\Backup date-time
   
   
2. Press the Type column to sort by Type
   
   
3. Post a screen shot