Windows 10: Why does changing the bitrate of my headphones cause issues?

I am a Windows 10 user with Turtle Beach Recon 70 headphones. Through the sound control panel, I am able to change the bitrate and quality of the sound the headphones produce. Usually, the headphones are set at 24 bit 48000hz but, if raised any higher, applications will not produce sound. An example of this would be Spotify generating an error when selecting a song, or games simply not generating any sound.

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Headphones, microphone issue.

Hi Alise,

This issue may be due to driver compatibility. We'd like to ask additional information to better assist you. Please answer the following:

• Are you getting any error message?
• When did the issue start?
• Were there any recent changes made prior to this?
• Have you tried using a different headphone to isolate the issue?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you set the headphone as the default device on your computer. Here's how:

• Open Control Panel.
• Select Hardware and Sound.
• Click Sound.
• Choose Headphones and click Set default button at the bottom.
• In some cases, there is no headphone option alone, but Speakers/Headphone. If that’s the case, select that and click
  Set default button at the bottom.
• Press OK.

If the issue persists, then you can update your driver by following the steps
here.

Feel free to respond if the provided steps work for you.

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.

 

Headphones, microphone issue.

The device is the default and I have updated the drivers. They say they are up to date. I'll answer your questions below.

• Are you getting any error message?
  • No error messages.
• When did the issue start? It started last month sometime.
  • It goes in and out of doing what I want it to.
• Were there any recent changes made prior to the issue?
  • No changes were made.
• Have you tried using a different headphone to isolate the issue?
  • Yes.
• What troubleshooting steps have you d so far?
  • I have tried updating drivers, setting defaults, uninstalling and reinstalling drivers, changing headphones, turning off the microphone, changing the settings in Realtek Manager.

I've tried a lot of stuff without any luck. I'm not sure what the issue is.