Windows 10: Why does Hello settings say that built in fingerprint reader not compatible all of a sudden?

Discus and support Why does Hello settings say that built in fingerprint reader not compatible all of a sudden? in Windows 10 Software and Apps to solve the problem; Fingerprint reader worked fine until Jan 4 2025. Now it does not respond. If I go to Hello settings, it says a compatible fingerprint reader not... Discussion in 'Windows 10 Software and Apps' started by Ray Haeme, Jan 6, 2025.

  1. RAY HAEME
    Ray Haeme Win User

    Why does Hello settings say that built in fingerprint reader not compatible all of a sudden?


    Fingerprint reader worked fine until Jan 4 2025. Now it does not respond. If I go to Hello settings, it says a compatible fingerprint reader not available. I have updated the device driver, removed and rebooted to restore the driver. I have Windows 11 Home version 24H2 on a Lenovo Ideapad Flex 5 14IAU7 Hello settings also says a compatible camera is not available for facial rec. I have a built in camera, why is it not compatible? This has been the case since I bought the Ideapad a couple months ago.

    :)
     
    Ray Haeme, Jan 6, 2025
    #1
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Why does Hello settings say that built in fingerprint reader not compatible all of a sudden?

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