Windows 10: Why does it correctly identify my new monitor as # 2 and original as #1. But windows is not...

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:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Problems with Windows 10 not identifying monitors and drivers correctly

I have just upgraded to Windows 10 on the following system where monitor identification and operation is not working correctly:

Computer:

Asus N56VM with i7 Ivy Bridge 4 core processor, 16gig ram, built-in Intel 4000 graphics and also Nvidia GT 630M with 2GB ram

Laptop has built in 1920x1080 15" monitor

video outputs are 1 x VGA

1 x HDMI (which seems to be only recognizing the NVidia card.

2 External monitors

1) on VGA, 19" Acer running at 1440x900

2) Kogan 2560 x 1440 IPS panel on HDMI port

Problems:

1) The Kogan monitor used to be able to get 2560 x 1440 via custom settings in NVidia card while operating under Windows 8 but now it's maxed out to 1920 x 1080 when the card is in fact capable of doing 2560 x 1600.

2) When verifying which monitors are connected in extended display mode, Windows, correctly identifies all 3 monitors but the NVidia identifyer says that both the Kogan and internal laptop display are 'display 1' and the external vga connected Acer monitor
is display 2.

3) Last problem is that it seems to have affected my xrite Color Munki Display colorometer which now, when I go to do a color calibration, wants to calibrate the wrong monitor relative to the labelled monitor. If I go to check the Acer, it tests the Kogan
and if I want to test the Kogan it wants to test the internal laptop monitor.

I have already been in touch with Kogan, Asus, Nvidia and xRite and every one is point the finger out at the others.

This was working fine in Windows 8 and 8.1 so this leaves the Windows team to hopefully figure out what's gone wrong.

Thanks,

Marc C .

Australia

 

Display Two Monitors does not Identify correctly NOR does it allow me to fix it

Thanks Martmcd. I have tried click/drag, Identify, Detect, etc. My right-side monitor is always #1 and the mouse has to move to the right to cross over to the left side monitor, which is always #2. I would like to work left to right instead of the opposite.
When I open a new window/program, it always opens on the primary monitor, which currently is the right side monitor. I can click/drag it right to get it over to the left monitor which is currently listed as #2. I even had my husband unplug and replug them
in and still no success.