Windows 10: Why does it say "This User cant sign in because this account is currently disabled

Discus and support Why does it say "This User cant sign in because this account is currently disabled in Windows 10 Gaming to solve the problem; i am stuck on a screen when i open my computer saying "This user cant sign in because this account is currently disabled" and when i click ok It takes... Discussion in 'Windows 10 Gaming' started by Priti Pandey, Jul 28, 2023.

  1. Why does it say "This User cant sign in because this account is currently disabled


    i am stuck on a screen when i open my computer saying "This user cant sign in because this account is currently disabled" and when i click ok It takes me to defaultuser0 with a password i dont knowPlease help me outThe computer i use is lenovo thinkpad

    :)
     
    Priti Pandey, Jul 28, 2023
    #1
  2. mafia97 Win User

    Youtube disabled my account, help please

    the page where is said account disabled , it also showed a link saying next step is to contact us,
    i ran that link and reported the problem, still no reply
     
    mafia97, Jul 28, 2023
    #2
  3. Rose W Win User
    Your Microsoft account needs you to sign in again-recent credentials

    Yes the correct or current info is in the Settings/Accounts/Your email and accounts.
    The steps in the tutorial included signing in after deleting a listing. I couldn't see where that was relevant since its a second listing. It looks like I have to voluntarily do the 'sign in' so I can avoid doing that. I'm locked out for 30 days anyway.
    Perhaps its time to set up a stand alone user account in that laptop <grin> Too nerve wracking dealing with this MSAccount.
     
    Rose W, Jul 28, 2023
    #3
  4. Why does it say "This User cant sign in because this account is currently disabled

    Microsoft account Sign in option under user account is not working

    Hi NAvneet.

    Many thanks for your help. But this didn't work.

    Should I try the below procedure. Someone has suggested this method to similar query in other thread. Pls suggest:

    Please follow the steps to enable the build in administrator and check if it helps:

    • Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
    • Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
      Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
      • If you can get to a CMD window, enable the built-in administrator account:

        net user administrator /active:yes
      • Then restart and sign-in as the Administrator account.
      • Once in the Administrator account, open Regedit
        and go to the following key:

        HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
      • Then continue with step 4 below.
    • Use boot media to access the recovery command prompt.
      • Start Regedit.
      • Select the HKEY_USERS key.
      • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:

        C:\Windows\System32\config\DEFAULT
      • When prompted, name it “def”
      • Select this key:

        HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    • Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
    • Delete the key.
    • If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
      Unload hive. This option will only be available if “def” is selected.
    • Restart the PC and test sign-in.
    • Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
    • If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state to help keep the Computer secure. To do so follow the steps:
      net user administrator /active:no
    Please create a new administrator account using the Microsoft Account and check.
     
    Shobhitjain2005, Jul 28, 2023
    #4
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Why does it say "This User cant sign in because this account is currently disabled

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