Windows 10: Why does Microsoft keep mutting Firefox?

Why does it appear that every time Microsoft installs an update it mutes Firefox? There have been several times that I go into Firefox and onto Youtube and there is no sound. I look for answers and most don't work, till you find the correct sound menu where it lets you turn off the sound for specific programs without affecting other programs. When I find that menu it appears the sound is turned off for Firefox. As I said this has happened several times to the point where if I don't have sound in Firefox it takes 30 seconds to fix it after checking the simple that I don't have the computer mute

:)

 

Video Issues in Windows 10 With Firefox

Hi,

Thank you for posting your query on Microsoft Community.

Please provide the following information with us to understand the issue better.

• 
  Is the issue occurs in Microsoft Edge?
  

• 
  Let us know whether the issue is specific to online videos or it is happening with other videos present in your system too?
  
  As the initial troubleshooting steps, I would suggest you to check all the available Windows Updates. Installation of recent Windows Updates should fix the issue.
  
  If the issue still persists, then try updating the Display driver and check. Here is the steps:
  

• Press Windows Key + R on your desktop screen to go to run command box.
• Type devmgmt.msc and hit Enter.
• In Display Adapter, expand Display Adapter, right-click , and then click
  Update.

If the issues persists ,only with firefox then i suggest you to contact firefox support.

Please do let us know the status of the issue to assist you further.

Thank you.

 

Firefox does not work on start up

Hi,

Thank you for your interest in Windows 10.

I suggest you to uninstall and reinstall Firefox
and check if it fixes the issue. Follow the steps below to uninstall
Firefox:

• Press Windows key + X.
• Click on Programs and Features.
• Look for Firefox and right click on it and click on
  uninstall.
• Reboot the computer after uninstall is complete and try to reinstall them.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

I want to allow Chrome or Firefox to use my mic and camera on certain websites

Hi John,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to make Firefox as the default web browser and check it the issue persist.

Follow the steps below.

• Open Control panel.
• Select Default Programs.
• Click on Firefox and set that application as Default.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help