Windows 10: Why does Microsoft not care about their customers?

Discus and support Why does Microsoft not care about their customers? in Windows 10 Gaming to solve the problem; Why is Microsoft customer service literally awful. I can't find a solution to my issue, nor a contact for support, nor an email for support. I get to... Discussion in 'Windows 10 Gaming' started by RP_6969, Feb 2, 2024.

  1. RP_6969
    RP_6969 Win User

    Why does Microsoft not care about their customers?


    Why is Microsoft customer service literally awful. I can't find a solution to my issue, nor a contact for support, nor an email for support. I get to post to a board where 99% of the time the answer is insufficient or ignored. I am not going to explain the issues with my Microsoft software just wanted you to know how awful this company is and how ridiculous dealing with you is.

    :)
     
    RP_6969, Feb 2, 2024
    #1
  2. VIKRAMVASUDEV
    VikramVasudev Win User

    Microsoft Customer Care

    Can i chat or call the microsoft customer care in india? A chat would be best.

    Before moving on i want to know whether i can ask questions freely to the answer desk or are their limitations ?

    I had a question which was really important and crucial for me but its a violation of Microsoft Community's Code Of Conduct

    Thus i am asking contact numbers for the customer care.Can i ask the question to the answer desk freely , its a very important matter and if i couldnt get help , i should probably sent my pc again to the computer centre which would cost me money.

    Please tell me the numbers to chat or call the customer care and whether there are limitations.
     
    VikramVasudev, Feb 2, 2024
    #2
  3. RUSSELLFREARSON
    RussellFrearson Win User
    Nvidia Customer Care advises there may be a glitch in Windows 10 compatability checker

    Hello Sayon,


    [*]My answers to your questions are
    [*]

    [*]




    • What is the exact error or the difficulties you are experiencing? When you say 'bypass this glitch', what is the exact glitch or the hurdle you are referring to?
    In reference to the glitch the wording is from Nvidia Customer Care and it is enclosed in the quotes “” below. I am contacting Microsoft or the Microsoft community following a suggestion to do this by Nvidia Customer Care. If given an e-mail address
    I can forward the e-mail trail leading up to my request which may aid in understanding the issue.



    Nvidia - “Thank you for the update and I apologize as the issues persist.

    I can assure you that the card is being detected by the computer just fine, but it seems to be some form of conflict or corruption in the Windows Compatibility checker and the card is definitely compatible with Windows 10 as well, the drivers for which can
    be found in the link below. I request you to contact Microsoft to check if there are any options to bypass this glitch.”

    • What is the make and model of the PC? If it is custom built, what are the complete specs?
    Bog standard PC put together by a supplier. I did a report for Nvidia on the system which I will try to track down.

    - Besides verifying if the device is Windows 10 compatible, did you check if you have installed all the latest drivers available for the given make and model of the graphics card device?

    The drivers installed are the current drivers recommended by Nvidia for the GEForce 710 - Windows 10 upgrading issues with the GEForce 710 [Incident: 160529-000345] and believed by Nvidia to be Windows 10 ready.

    Regards,

    Russell
     
    RussellFrearson, Feb 2, 2024
    #3
  4. POLCHRAINE
    Polchraine Win User

    Why does Microsoft not care about their customers?

    Customer Care - or don't really care

    Do Customer Care actually exist or bother to respond to request.



    I sent an issue to the 2 weeks ago and the auto reply said 48 hours. I have sent two reminders and still nothing.



    They do not seem to care about customers once they have bought the phones.



    If customer care bother to read this then perhaps you might wish to indicate that you have and give me a direct email address where I can get through to someone who will actually answer the questions.
     
    Polchraine, Feb 2, 2024
    #4
Thema:

Why does Microsoft not care about their customers?

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