Windows 10: Why does my audio mute everything in the background when i have "Audio Enhancements" enabled?

I recently had a problem where whenever I launched a game any background audio like tabs in google or Spotify would stop producing audio even when it said they weren't muted and were still playing. I went through a bunch of fixes and none of them worked, but I was messing around with my audio settings and I figured out that if I turned off "audio enhancements" when I clicked on my headphones or speakers that it would allow the background audio to play. The only problem now is that the audio is a lot lower quality then it was with the enhancements. Is there any way that i can still use the audi

:)

 

Audio Enhancements

Hi Charlotte,

One step that we could try is to manually re-install the Audio Enhancement, and see if it helps. First, go to HP's website and download the latest Audio Enhancement installer (IDT) and save it to your Downloads folder. Once done, follow the remaining steps
below:

• Search for Control Panel via Cortana search and hit the
  Enter key.
• Open the Device Manager and click Sound, Video and Game controllers.
• Right click the IDT device and select Uninstall.
• Restart your PC.
• Once your PC restarts, it should automatically load all audio driver. Let it complete the process.
• Go to the Downloads folder, right click on the IDT installer and select
  Run as administrator.

Once complete, check if you have the enhancements back and let us know the outcome.

 

Enable or Disable Tab Audio Muting in Google Chrome  

It seems they've abandoned the Tab Audio Muting experiment, for whatever reason, and are focusing on a new experiment - Manage audio focus across tabs...
where audio/media from a previous tab is auto-muted, in the background, when opening another...





You have to enable the experiment, though

 

I cannot enable the audio enhancements on the HP Audio Controls App

The equalizer on the right side of the HP Audio Controls app works fine. However, I cannot enable the audio enhancements to the left of the equalizer. How can I enable the audio enhancements on HP Audio Controls? Thanks.