Windows 10: Why does my audio quality drop whenever I join a call or launch a game that uses my microphone?

Discus and support Why does my audio quality drop whenever I join a call or launch a game that uses my microphone? in Windows 10 Software and Apps to solve the problem; My audio drops in quality whenever my microphone is being used by any app. When I use a bluetooth headset, the audio drops when i join a call and when... Discussion in 'Windows 10 Software and Apps' started by ehtycS_, Jan 2, 2023.

  1. ehtycS_ Win User

    Why does my audio quality drop whenever I join a call or launch a game that uses my microphone?


    My audio drops in quality whenever my microphone is being used by any app. When I use a bluetooth headset, the audio drops when i join a call and when i used wired earphones, the mic does not work at all and no one can hear me in that case. My bluetooth headset does not show up as an input device even though it has an in built microphone. I did not have this issue on Windows 10 since i could simply disable the second audio channel that showed up when using a bluetooth headset. I have no way to do this in Windows 11. Please help me with this.

    :)
     
    ehtycS_, Jan 2, 2023
    #1
  2. hari Win User

    No stereo quality option for microphone in realtek drop down


    Hi,

    I use an ACER ASPIRE 4736Z laptop running on windows 10 32 bit OS.I have tried many versions of realtek and updated all my audio drivers but still i don't get the option studio quality for the microphone settings in realtek audio manager.Instead i get only CD and DVD quality options.This doesn't help as i always get a hiss when i record using my microphone.i have adjusted the microphone settings in the control panel as well.Please help me in getting the studio quality option for the microphone in realtek audio manager.Find the attached image

    Why does my audio quality drop whenever I join a call or launch a game that uses my microphone? [​IMG]
     
    hari, Jan 2, 2023
    #2
  3. Bluetooth headphones drop in audio quality when running a game

    I predominantly use my Skullcandy Hesh ANC headphones on my gaming desktop with Windows 11. For the most part, they work just as well with same quality audio as I had with Windows 10. That is, until I launch a game. Every game I've tried this with, including but not limited to Modern Warfare, Doom Eternal, and Assassin's Creed Valhalla, results in the same issue.

    I'm watching a youtube video in Chrome, and the audio sounds perfectly normal, as expected. But as soon as I launch Modern Warfare, the quality drops, and it the audio from the youtube video sounds like it's being played through a phone call. The audio quality returns only after I quit the game. I also experience a similar issue when I launch Discord, but only briefly, and then the audio quality reverts back to normal after a few seconds.

    I know that on Windows 10, there are two separate outputs for my headphones that I can switch between. One labeled "Headphones (Hesh ANC)" and "Headset (Hesh ANC)." On Windows 10, in the volume panel, I was able to switch between these easily, and the former would provide normal audio, but the latter would result in a similar low quality audio that I am experiencing on Windows 11 while running any game. On Windows 11, however, when I look into the volume control, "Headset (Hesh ANC)" is missing from the list of outputs. For my headphones, I only see the "Headphones (Hesh ANC)" option, but it does not give me the consistent quality of audio that I expect.

    I have tried troubleshooting both the sound and the bluetooth. I have tried updating the drivers. I have fiddled with the advanced properties System>Sound>Properties for my device in the Windows 11 Settings. "Enhance audio" doesn't help. Please help me fix my bluetooth audio problems.
     
    realdoomguy, Jan 2, 2023
    #3
  4. hari Win User

    Why does my audio quality drop whenever I join a call or launch a game that uses my microphone?

    No stereo quality option for microphone in realtek drop down


    shakennstirred,

    If you check your realtek audio manager for microphone default settings you'd most probably see the option stereo quality as can be seen in the screenshot below from my office computer.I just don't understand why it doesn't come in my ACER ASPIRE 4736Z despite installing the same realtek version *Sad. I have noted in other computers/laptops that choosing this option(stereo quality) reduces the hiss to almost minimum for the same microphone i use.


    Why does my audio quality drop whenever I join a call or launch a game that uses my microphone? [​IMG]
     
    hari, Jan 2, 2023
    #4
Thema:

Why does my audio quality drop whenever I join a call or launch a game that uses my microphone?

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