Windows 10: Why does my computer keep restarting when I'm on X?

Whenever I'm on X, my computer will shut down and restart automatically. This only happens when I'm on X.

:)

 

Computer crashes and restarts periodically

Hello Kurt,

Thank you for posting your query in Microsoft Community.

I will be glad to help you with the issue you have with the computer. I understand the frustration when things don't work the way it should.

What is the make and model of your computer?

What is the anti-virus program on the computer?

I suggest you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you

 

Problem with computer restart.

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. I will be glad to assist you.

I suggest you to follow the steps below and check, if it helps:

Method 1: Power Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank you.

 

M-Audio M-Track 2x2 Not Recognized by my computer.

Hi,



Thank you for writing to Microsoft Community Forums.



We appreciate the research and troubleshooting you have done, this issue could be from the software end or from the hardware itself.



Please try few of the troubleshooting below to further eliminate the root cause of the issue.

1. Try to connect the device with a different USB and check if that helps.
   
2. Connect the M-track to different computer and check if you still face the issue there, if the issue persists, it could be caused by hardware.
   

Method 1:

1. Press Windows + R key on your keyboard together, and type
   control printers.
   
2. You will see list of all the devices and printers connected to your computer.
   
3. Click on Add a device and follow the onscreen instruction and add your device.
   

Method 2:

1. Uninstall
   all the M-Track drivers from device manager.
   
2. Reboot the computer and check.
   

Method 3:



I suggest you login to the manufacturer site,
download the drivers for your registered device and
install it.



If you still face the issue, I suggest you to get in touch with the
manufacturer and get the hardware checked once.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator