Windows 10: Why does my HP Envy keep saying it’s updating and to not turn it off but it keeps...

I tried to turn on my laptop like normal when it said it was updating to not turn it off and then it said restarting. This has occured for a week now and I can’t even get it to a home page bc it won’t stay on. I dont know what to do anymore. I tried to manually restart it but that’s not even working

:)

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

Uninstall HP ENVY 5020 All-in-One Printer

FWIW, I used the following steps to uninstall an HP Envy 5660 from several machines, always with success. I don't know if "any traces" are left, but I have no problem reinstalling or installing a different HP printer.

Remove previous HP Envy 5660 printer drivers by doing the following:
a. Turn off printer and uninstall any HP software under programs
b. Remove device HP Envy 5660 under Control Panel/Devices and Printers
c. Run “printui.exe /s” and under Drivers tab, remove any HP Envy 5660 drivers and packages
d. Reboot the PC
HTH

 

HP Envy TouchSmart 4-1115dx NO TOUCH in Win10 /w SSD

HP ENVY TouchSmart Sleekbook 4-1115dx More Support Options | HP® Customer Support

See if you can run through these troubleshooting steps:

HP PCs - Troubleshooting Touch Screen Issues (WindowsÂ*10, 8) | HP® Customer Support


Step 1: Confirm the computer has a touch screen
Step 2: Enable and reinstall the touch screen driver in Device Manager
Step 3: Configure the touch display
Step 4: Install Windows updates
Step 5: Perform a touch screen diagnostic test in HP Hardware Diagnostics
Step 6: Adjust the power management settings for your touch screen
Step 7: Perform a hard reset (notebook PCs) or full shutdown and restart (All-in-One PCs)
Step 8: Update the BIOS and graphics driver