Windows 10: Why does my keyboard show up in device manager, but not turn on or work?

Discus and support Why does my keyboard show up in device manager, but not turn on or work? in Windows 10 Software and Apps to solve the problem; My keyboard plugs into my laptop like any other keyboard, but doesn't work. I plugged it into other laptops and it works fine. I'm using windows 11,... Discussion in 'Windows 10 Software and Apps' started by Elijah Kutch, Apr 30, 2024.

  1. ELIJAH KUTCH
    Elijah Kutch Win User

    Why does my keyboard show up in device manager, but not turn on or work?


    My keyboard plugs into my laptop like any other keyboard, but doesn't work. I plugged it into other laptops and it works fine. I'm using windows 11, and whenever I plug it into this laptop, it doesn't turn on and doesn't let me type. I opened device manager and the keyboard is in there. It didn't find any driver updates for it. The usb ports in this laptop work fine with other external devices, so i'm not sure of the problem. I have tried restarting my laptop multiple times, and plugging it into different usb ports, but it still doesnt work.

    :)
     
    Elijah Kutch, Apr 30, 2024
    #1
  2. COMPUTERGEEK
    ComputerGeek Win User

    Device Manager Un-Hiding Hidden Devices

    When you connect a plug and play device, Windows Plug and Play manager detects it, finds and installs the driver. Device Manager lists the device with a solid icon.

    The driver is only removed when you uninstall the device, not simply by disconnecting the device. When the device is disconnected, its driver is still installed. By default, Device Manager only displays connected devices. When you show hidden devices, note the Bluetooth icon you see is semi-transparent (not opaque). That indicates a "non-present" device. Sometimes also called a "ghost" device. The driver is still installed but the device is not currently detected (i.e. not connected).

    Device can be disconnected when
    • Device unplugged (e.g. removing a USB device)
    • Turning a device OFF
    • Disabling the device in BIOS (then windows won't detect it) or
    • Device failure

    So
    • Check BIOS as suggested
    • Check board connections
    • Can b/t be turned off by a switch? or keyboard combination?
    Also possible the b/t h/w failed
     
    ComputerGeek, Apr 30, 2024
    #2
  3. ANDREEPIN
    AndreePin Win User
    Imaging Devices missing in Device Manager and Webcam doesn't working

    Hi,

    Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

    • On the desktop, press Windows key + X and select
      Device Manager.
    • Click on View and select
      Show Hidden Devices.
    • Check for the webcam under Imaging Devices.
    • If the webcam is listed, then right-click on it and select
      Update Driver Software
    • Select Browse My Computer for Driver Software and follow the prompted steps.
    Please post back with the result for further assistance
     
    AndreePin, Apr 30, 2024
    #3
  4. MOJORISING
    mojorising Win User

    Why does my keyboard show up in device manager, but not turn on or work?

    USB devices not working after Device Manager spring clean

    The USB ports started failing intermittently again and then permanently.

    Reinstalled 1703 again and that fixed it for a while then they started failing again.

    When I plug in any peripheral it shows up in device manager with the exclamation mark.

    I right-click 'update driver'
    Choose 'browse my computer...'
    'Let me pick from a list of...'
    Select the best candidate

    Then the device will work. Until it is unplugged and plugged in again...

    Then we are back to square one for that device.

    Are there any suggestions for kicking the USB hub back to life so it recognises ordinary USB devices like mouses and keyboards without a manual driver update?
     
    mojorising, Apr 30, 2024
    #4
Thema:

Why does my keyboard show up in device manager, but not turn on or work?

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