Windows 10: Why does my laptop not recognize a headset?

When plugging in my headset, I can hear sound, but the microphone doesn't work. It only uses my laptop's internal microphone. In the 'playback' tab in settings I only have speakers, and in the 'recording' tab I have 'Microphone Array' and 'Stereo mix'. I have tried things like updating the driver and all, to no avail.

submitted by /u/Aexil
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:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.

 

Headset microphone not being recognized

I have used this headset with the laptop before, and I have used both the mic and the headphones with it. However, I just went to use it again after some time, and my laptop doesn't recognize the mic with it. The sound still goes through the headphones,
and it registers it as such, but there is no option for the mic, the only available input listed is the laptop's built in mic.

Previously, there would be that "What Device Was Plugged In?" Popup, where you could select whether you had plugged in a headset or headphones. That no longer pops up, and I have failed to find a setting to reenable it, as was suggested when I was looking to
solve this problem on other question on the subject.

How can I get my computer to register that there is a microphone associated?