Windows 10: why does my mouse kepe disconnecting?

Discus and support why does my mouse kepe disconnecting? in Windows 10 Gaming to solve the problem; everytime I buy a new mouse, it starts disconnecting and reconnecting after 3-4 months, at first I thought it was a mouse issue, but now I’m starting... Discussion in 'Windows 10 Gaming' started by Hans Bentley, Nov 13, 2024.

  1. why does my mouse kepe disconnecting?


    everytime I buy a new mouse, it starts disconnecting and reconnecting after 3-4 months, at first I thought it was a mouse issue, but now I’m starting to believe that this is more of a hardware issue, all of my drivers are updated and the power options is unchecked. any suggestions?

    :)
     
    Hans Bentley, Nov 13, 2024
    #1

  2. Mouse Disconnects, Cursor Dissapears

    Hi Aaron,

    Sorry for the inconvenience caused. I will certainly assist you.

    Please answer the below question to assist you better.

    What is the make and model number of the system?

    I suggest you to follow the below methods and check if it helps.

    Method 1: Hardware Troubleshoot

    Windows 10 has a built-in troubleshooter to check and fix issues with mouse. I would suggest you to run this troubleshooter to check if the issue is with your hardware.

    Refer these steps:

    • Press Windows key +X, select
      Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the
      view all option on the left panel
    • Run the playing Hardware troubleshooter
    Method 2:

    I suggest you to update all the drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer website.

    • Press “Windows + X” and select
      Device manger
      .
    • Select Mouse and expand the driver icon.
    • Right click on the driver icon and click on
      Update
      .
    • Follow the onscreen instructions to update the driver.
    Hope this helps. Please reply us back if you need any assistance further.
     
    Anup Karkal, Nov 13, 2024
    #2
  3. Pierre18 Win User
    mouse keeps disconnecting randomly

    Thank you so much for the response.
    I have tried my best to follow all the steps you listed but none seem to work.
    I've ended up with one of my mouse's not being able to connect at all after completing **"Press Start then search Device Manager" which worries me.

    I have also tried three different mouse's which all have the same disconnecting problem.

    If there’s any other way you can help I would appreciate it a lot.

    PS sorry if I’m not making sense I’m beyond confused

    -
     
    Pierre18, Nov 13, 2024
    #3
  4. why does my mouse kepe disconnecting?

    Issues with accessing mouse after disconnecting XBox One Controller on Windows 10

    Hi Harley,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the mouse after disconnecting the Xbox Controller on your device. We will help you in resolving this issue.

    Let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • Were you able to see any error code/ error message of this issue?
    • Is this issue confined only with disconnecting the Xbox?

    This issue might have occurred due to corrupted/outdated drivers. Try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run
    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Press Windows key from the keyboard, type
      Troubleshooting and select it.
    • Click on view all option on the upper left corner of
      Troubleshooting window.
    • Select the Hardware and Device options from the list.
    • Click Next to run the Hardware and Device
      Troubleshooter.

    Step 2: Update the Touchpad drivers.

    • Right click on Windows key,
      select Device Manager.
    • Expand Mice and other pointing devices.
    • Right click on each of the driver and click on
      Uninstall.
    • Hard restart the computer as mouse doesn't work.

    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Nov 13, 2024
    #4
Thema:

why does my mouse kepe disconnecting?

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