Windows 10: why does my pc keep crashing only on roblox.

Whenever I'm playing Roblox after a while my game will crash, When my game crashes my screen will turn black or white and other colors but most of the time it turns black, I have tried to fix this issue many times but to no avail, I have tried to delete and reinstall I have cleared the files on the game to see if it was a corrupted file but nothing ever works and It's not an old pc either because I have only had it for a little under of a year.

:)

 

My roblox kept crashing when I got my new pc.

Hi, LukeCC

Welcome to the MicroSoft Community.



I'm sorry to learn that you're experiencing game crashes, I've been seeing a lot of users reporting problems with roblox games lately. I think this is a problem with the game itself. Here are some possible solutions to fix Roblox crashing on your new PC with an NVIDIA GT710 graphics card:



1. Update your graphics drivers: Make sure you have the latest graphics drivers for your NVIDIA GT710 graphics card. You can download the latest drivers from the NVIDIA website. Verify the integrity of your Roblox game files:



2. Corrupted game files can cause Roblox to crash. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  
• Disable Fullscreen optimizations:
  

3. Fullscreen optimizations can sometimes cause games to crash. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  
• Change your Roblox graphics settings:
  

4. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox crashing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

Roblox keeps crashing

So I downloaded roblox on Microsoft Store and launched it. But when it said checking for updates, it crashed immediately. Other apps work fine, except roblox. Any suggestions on how to fix it?

 

Roblox crashing w/out error message?

Roblox crashes upon starting up a game (via webpage). Same issue with the Roblox desktop app, however with this it's just when I open the app, not when I start a game. My account works on other devices, so it's not account-side. All of the solutions I've tried are listed below. I feel like I've done everything feasible, and I'm at a dead end. No error message appears post-crash as shown in the video.

What I've tried:

• Clearing the cache.
  
• Restarting my computer.
  
• Running Roblox as an administrator.
  
• Un-installing and re-installing Roblox.
  
• Ensured firewall/anti-malware services were not the cause.
  

Video of issue:

Computer Specs:

• CPU / AMD Ryzen 5600X 6-Core
  
• GPU / GeForce RTX 3060 Ti
  
• Windows 10 Home
  
• x64-based PC
  

Thanks.