Windows 10: Why does my PC keep shutting down automatically

My pc keeps shutting down with the message “Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.” I updated my drivers and factory reset my PC but it still keeps happening.

:)

 

PC shutting down automatically

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the PC is shutting down automatically when using.



I would suggest you to run the powercfg
command to generate the sleep diagnostic report to analyze the issue further. Kindly follow the steps to generate the report.

1. Click on the Search Bar
   on the Taskbar and type CMD.
   
2. Now right click on it and select
   Run as administrator.
   
3. Type the following command and hit enter:
   powercfg /systemsleepdiagnostics
   

I have sent a private message to you, once the report is generated please share it through private message.



However, if you are connected to domain network there could be some group policies affecting this, I would suggest you to post your query on

TechNet forums, where we have expertise and support professionals who are well equipped with the knowledge to assist you with your query.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Vista Automatic Updating Error

Automatic Updates isn't currently running.

 

Vista Automatic Updating Error

Resolution Suggestion:

# To resolve this problem, make sure that BITS and the Automatic Updates service are started..

A simple solution but one that works in most circumstances!

1. Click Start, click Run, type services.msc, and then click OK.

2. In the list of services, right-click Automatic Updates, and then click Properties.

3. In the Startup type list, click Automatic, and then click Apply.

4. If Service status is set to Stopped, click Start, and then click OK.

5. Right-click Background Intelligent Transfer Service, and then click Properties.

6. In the Startup type list, click Manual, and then click Apply.

7. If Service status is set to Stopped, click Start, and then click OK.

LIVE DRAW HK : Live HK Pengeluaran HK Hari Ini dan Data 4D Keluaran HK source *Smile hope that helps.