Windows 10: why does my photos disappear when i click on them in phone link

why does my photos disappear when i click on them in phone link

:)

 

The 'Photos' app for photo viewing has disappeared.

I do not understand this, when I returned to the PC later today my original settings had returned to the start screen, including one other tile which I had also lost but had not yet re-instated. Also the original list of 'All apps' had returned to the start
screen, including 'Photos'. There is nothing that I am aware of having done that should have caused the original disappearance of some apps from the 'All apps' list and their associated tiles, or that could have caused them to return.

It has therefore been unnecessary to follow your suggested steps, though I have done so anyway and it works as suggested. Note that I had followed your steps 1 & 2 earlier which is why I knew 'Photos' had not disappeared from the PC but was simply not
visible on the 'All apps' list and hence my inability to re-pin the tile.

Thank you for your reply and understanding my frustration.

 

Pictures disappearing from Windows Photo Album

Hi,

It seems the photos could've disappeared because of a corruption in the application. To address this issue, we suggest that you run the Windows app troubleshooter to scan and fix for any issues within the Photos app. To run the troubleshooter, refer to this

link.

You may also try creating a new user profile to see if this is just an issue within the current user profile. Check the links below on how to create a user account.

• Create a local user account in Windows 10
• Sign in with a Microsoft account

Let us know how it goes after performing the suggested troubleshooting steps.

 

Link to MS Photos required.

Windows Photos Viewer is an oddity; as I suggested, find a free downloadable image viewer you like, and use that.

One random list: (there are many such)
18 Best Free Image Viewer Software

I use a program in building my family tree- it lets me use an external viewer- simply whatever is set as default. Here you can see it displays the image in Photoviewer. I imagine Vuescanner requires you to specify the path literally.