Windows 10: Why does my screen go black and restart my computer?

Discus and support Why does my screen go black and restart my computer? in Windows 10 Software and Apps to solve the problem; I recently got a computer earlier this year and it has been fine. But recently, whenever I'm playing games, the screen will randomly freeze and go... Discussion in 'Windows 10 Software and Apps' started by Mason Reese, Jun 13, 2023.

  1. Why does my screen go black and restart my computer?


    I recently got a computer earlier this year and it has been fine. But recently, whenever I'm playing games, the screen will randomly freeze and go black, it'll then go blue and say 'MSI-please wait' and then the computer will restart.I'll say right now that I'm not a computer expert, my PC was built for me. But is there anything I can do to find the problem, fix it, and prevent it from happening again?

    :)
     
    Mason Reese, Jun 13, 2023
    #1

  2. Computer randomly has black screen and restarts

    Taco this could be software also. Before you get all crazy, do as Erocker suggested. Find out the error in the Event Viewer. Look for the faulting module and the error code itself. Also check the reliability monitor. At the bottom it will have "View all Error Reports". Post a screen of whats in there if anything.

    This could be a simple as a bad driver install.

    ALSO have you downloaded or installed anything lately? STAY OUT OF THE DAMN BIOS UNTIL WE KNOW THE ERROR! lol. I know you. Baby steps boy, baby steps.
     
    TheMailMan78, Jun 13, 2023
    #2
  3. Black Screen after restarting computer (after installing intel HD 3000 graphics using teamviewer)

    Hi Evan,

    I realize that you get a black screen after restarting computer. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • What is the make and model of the PC?

    • Does the issue reoccur if you remove the Intel HD 3000 graphics card?

    Suggest you to follow all the steps from this article to check if that helps.

    Troubleshoot black screen problems: https://support.microsoft.com/en-us/help/14106/windows-10-troubleshoot-black-screen-problems

    Keep us informed to help you further.
     
    Srimadhwa B, Jun 13, 2023
    #3
  4. swat354 Win User

    Why does my screen go black and restart my computer?

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jun 13, 2023
    #4
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Why does my screen go black and restart my computer?

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