Windows 10: Why does my Windows 10 not let me set up my finger print?

Every time I got to set up my finger print I set my finger down when it told me to and right when I did it said sorry something went wrong. It wants me to go out and then try again I do and the same thing has happened.

:)

 

Finger print enrollments with Win hello feature in Win 10

Hi ,

I will brief my Issue / Questions here :

While enrolling finger prints to win hello , the maximum number of enrollments will take upto 10 fingers

But the 10 finger prints which we have enrolled doesn't listed like finger print 1,2,3,4,5, etc...

and also while removing the enrollments , all enrollments are removed with one click.

So please suggest me is this expected???

Regards

santhosh

 

After Windows update, finger print not able to read and unable to login as no password was set

Today after windows update my laptop is showing please enter pin number for finger print sensor. I am unable to login as no password was set finger print not able to read. Before windows update it was working ok . Can anybody suggest me way to login ?

Original subject: Windows 10 update

Moved from: ( Windows / Windows 10 / Install, upgrade, & activate / PC )

 

Finger print reader not working

Hi Joey,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you. I understand that finger print reader is not working after upgrading to Windows 10.

This may occur due to outdated or incompatible drivers. Let's try the following methods and check if it helps.

Method 1: Run the hardware device troubleshooter and check if it helps.

Follow the below steps:

• Press Windows key and type troubleshooting in the search bar.
  
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.

Method 2: Update the finger scanner drivers.

• Press Windows key + X and click on
  Device manager.
• Expand Human Interface Devices.
• Right click on your finger scanner device.
• Click on Update Driver Software
  and follow the onscreen instructions.

Hope this helps you. Keep us posted with the status of the issue to assist you further.

Thank you.