Windows 10: Why does Onedrive not allow second business account to be added while there is one personal...

Why does Onedrive not allow second business account to be added while there is one personal account active ? it states "Sorry, OneDrive can't add your folder right now, Please contact support"

:)

 

Personal and Business Account on Same Desktop

Hi Dave M121,

Below is what I got:

• I don't know why the first one is there so I can probably delete it;
  
• The second one is my Microsoft Account (personal);
  
• The third one is my Business account. It has a Microsoft Exchange email account associated with it;
  
• The last one is a new account I created in the last few days while trying to resolve this issue. It is a local account with no email address associated with it.
  

So, ideally, I'd like is to have the Business and Personal accounts (middle two accounts) and be able to switch from one to the other.

• My Business account (third one listed) includes an MS 365 Business subscription which includes MS Business apps, Onedrive etc .
  
• My personal account (second one listed) is an MS account which includes an MS 365 Family subscription which includes MS personal office apps, Onedrive etc .
  

Does that help? Tx

 

OneDrive for Business and Personal OneDrive Sync

Hi,

Have a Nokia 710 running Windows Phone 7.8

The issue I have is that I'm trying to get the Phone to sync with an Office 365 OneDrive for Business Account via the Office App, however due to the fact that it has previously been linked to a personal OneDrive account I cannot seem to get it to link to
the OneDrive for Business account. Even adding a new location just doesn't seem to like it.

Is there any way you can reset the Office App (without resetting the whole phone) or is there some other way I can get it to connect, suggestions welcome.

I have posted this in the O365 forum and they have directed me here.

Thanks.

 

Can't add personal account to onedrive!!!

Hi Adam,



Thank you for writing to Microsoft Community Forums.



Please follow the steps to contact OneDrive support for further assistance on adding personal account to OneDrive.

1. Login to OneDrive.com.
2. Click the ? Help icon on the top banner of the page.
3. Select Email OneDrive support for the further assistance.

Muralidhar

Microsoft Community Moderator