Windows 10: Why Does Solitaire Collection Work On My PC But Not On Laptop?

I can play all Solitaire Collection on my PC no problem but on my laptop each game opens then loads an advert which starts with the close screen which I X out or whatever - try the game again and get another (or the same) advert close screen. If it's something off on my laptop any ideas how to correct. I have tried uninstalling and reinstalling, resetting the app and wsreset.exe - nothing has corrected it - any help/advice will be welcome.

:)

 

Solitaire Collection - Stopped working - Windows 10

Hi Frank,

It is possible that the
components were corrupted
during the update causing your
Solitaire Collection
to
crash. We suggest that you perform these
methods of troubleshooting
and run the application again:

Method 1: Run the Windows Store Application Troubleshooter.

To run the
Troubleshooter, click this
link.

Method 2:
Run SFC Scan.  

SFC
will
scan
and
run
an
automatic repair
to any
corrupted system files
that it will detect. We suggest that you perform it twice. To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.
  

Method 3: Reset Windows Store.

To
reset Windows Store, follow these steps:

• 
  Press
  Windows Key + R
  to open the
  run window.
  
• 
  Type
  WSReset.exe
  and hit
  Enter.
  
• 
  Open
  Windows Store
  and
  sign-in
  with your
  Microsoft Account.
  
• 
  Run
  the
  Solitaire Collection.
  

Update us on how it goes.

Regards.

 

Microsoft Solitaire Collection doesn't recognise my license

Thank you for confirming. Since that you have the latest version, let's uninstall and reinstall Microsoft Solitaire Collection in your Windows 10 PC by following these steps:

Uninstall Microsoft Solitaire Collection

• Go to Start menu, Search Microsoft Solitaire Collection.
• Right-click on it, then select Uninstall.
  

Reinstall Microsoft Solitaire Collection

• Go to Store, search for Microsoft Solitaire Collection and press
  Enter.
• Click on Microsoft Solitaire Collection tile to visit its official page on the Store.
• Click the Free button to download and install the game.

Let us know how it goes.

Thank you.

 

Microsoft Solitaire Collection will not work properly - error code 101_107_1

ThofikhAhamad,

For the last 4 days I have been having the same problem as stated by Linda and keep getting error code 101_107_1 when the game tries to log in to Xbox Live. I took the steps you suggested with no improvement.

I also checked:

• I am signed into xbox.com
• I checked my firewall settings to make sure that xbox.com can both send and receive through the firewall.
• MS Solitaire Collection used to show up in my programs list but is no longer listed there.
• The MS Solitaire icon on my desktop has disappeared.
• When I check MS Store games, it shows it is already installed.
• When I check on "play" in the MS Store, MS Solitaire Collection launches but will not log in and I get the error code.
• I can play the off-line MS Solitaire Collection games, just not the Daily Challenge.
• I downloaded MS Minesweeper and it launches and signs into Xbox Live OK. So, I'm thinking something with the Solitaire Collection program or settings is corrupted.
• I have not been able to find a way to remove/re-install Solitaire Collection.
• I have not been able to find anything about how to repair Solitaire Collection.

I am running Windows 10 and the latest updates are all installed.

Any suggestions on what I can do to fix this?