Windows 10: Why does System Image Backup fail?

Win 10 Pro x64 version 22H2. Periodically, I run File History > System Image Backup > Create System Image to a 447 gb external drive that has up to 381 gb free, or has the last backup on it. Sometimes it runs fine and sometimes it fails early on, with the message below. The system drive it's backing up is 236 gb, with 203 gb current used. Usually, when it happens, I just delete the existing backup -- I have another -- and it runs ok. But sometimes it doesn't. My question is why does it fail and how to get around it. Thanks,

:)

 

Windows 10 System Image Backup fails

I have not tried this resolution because of the initial steps I listed in my question. As mentioned in my original statement, I performed a clean install of Windows 10, yet when I tried to restore the computer from a System Image Backup it failed. As I just
got the computer up and running again with Windows 7, I didn't want to go back and try this fix as I didn't see how it would help as I originally upgraded from a Windows 7 computer that has BIOS, and upon looking at the settings, there is nothing listed about
EFI.

 

Windows 10 system image backup

Hi Tony,

This issue might be caused by the system files on your computer. For us to better assist you, we'll be needing additional information:

• Is there an error code displayed when it failed to create a system image?
• What troubleshooting steps have you done so far?

We'll be waiting for your response.

 

Creating a System Image backup - keeps looping

Hi,

Thank you for giving us an opportunity to assist you with the query.

I understand the inconvenience caused, now that you have me with you let me take care of this.

The system image is exactly like the mirrored copy of the Operating System which contains the configuration of the Operating System. When you create backup system image your windows 10 comes back to the same position at when the image was created earlier.

As an initial step, I suggest you to make sure that the services required for backup to run successfully is enabled. Refer to these steps:

• 
  Press Windows + R
  keys, type services.msc and press Enter.
  
• 
  In the services window, locate the services
  File history service and the Volume shadow copy service and check if they are running.
  
• 
  If they are not running, right-click and select
  Start to manually start the service.
  
• 
  Check if you are able to create a backup now.
  

Step 1: I suggest you to follow the steps from the below article created by

Andre Da Costa and check if it helps.

How to: Create a system image in Windows 10

Redirecting

Step 2: If the issue still persists, I suggest you to boot the computer in a clean boot state and then check.

Booting the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue. You can refer to this article for more information:

How to perform a clean boot in Windows - Microsoft Support

Note: After troubleshooting, reset the computer to start as usual. Refer to the step
How to set the computer to start as usual after clean boot troubleshooting under more information.

Hope it helps.

Let us know the status, we are glad to assist you further.