Windows 10: Why does the Cellular interface appear to be out of sync?

Discus and support Why does the Cellular interface appear to be out of sync? in Windows 10 Software and Apps to solve the problem; Hi Microsoft,I inserted the sim card and can access the Internet, but why does the UI in the lower right corner still show "No service"?Thanks.... Discussion in 'Windows 10 Software and Apps' started by Windows Category - All, Dec 4, 2024.

  1. WINDOWS CATEGORY - ALL
    Windows Category - All Win User

    Why does the Cellular interface appear to be out of sync?


    Hi Microsoft,I inserted the sim card and can access the Internet, but why does the UI in the lower right corner still show "No service"?Thanks.

    :)
     
    Windows Category - All, Dec 4, 2024
    #1
  2. ERIC BER
    Eric Ber Win User

    Cellular/SIM connection not available/disappearing

    Hi,

    A faulty cellular adapter is one of the possible reasons why the cellular connection is disappearing from the laptop. A disabled adapter in the Network Connections Settings can also be the cause of this issue. We suggest you to enable the cellular connection
    in the Network Connections settings. You can follow the steps below:

    • Press the Windows key.
    • Type View Network Connections.
    • Press the Enter key.
    • Right-click on the cellular adapter and click Enable.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Dec 4, 2024
    #2
  3. JENNIFER BRI
    Jennifer Bri Win User
    Cellular

    Hello,

    We understand that you want to access the internet using your cellular connection. To do so, you should have a data plan from a mobile operator. Refer to this article on how to access the

    cellular settings in Windows 10.

    Since the Cellular option is not showing under the Network & Internet settings, you can run the Network troubleshooter as an initial troubleshooting step. This will help diagnose and resolve common connection issues. Here's
    how:

    • In the search box on the taskbar, type Network troubleshooter, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if you will be able to see
      Cellular       option under the Network and Internet settings.

    Feel free to let us know on how it goes for you. We'll be more than happy to assist further.
     
    Jennifer Bri, Dec 4, 2024
    #3
  4. MDAMICO3
    mdamico3 Win User

    Why does the Cellular interface appear to be out of sync?

    Cellular/SIM connection not available/disappearing

    Hello Eric,

    This problem has appeared again and I tried this but the cellular adapter was already enabled. The system still indicated there was no connection. This is the third Verizon SIM card we've sent to this user and I confirmed the card is active and there's nothing
    wrong with our Verizon account. Also, it was working for a while the other day and then recently stopped again. It appears as if the laptop randomly stops detecting the card. This has happened to at least two other users over the past month as well. But for
    this one user in particular, it seems to be an ongoing problem.
     
    mdamico3, Dec 4, 2024
    #4
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Why does the Cellular interface appear to be out of sync?

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