Windows 10: why does the internet stops working at my laptop when ever I open Behance? Please let me...

Whenever I open Behance on my laptop, the laptop's internet stops working for 5-7 minutes. The Wi-Fi does work on my phone, though. I do not encounter this problem when I use different websites but the issue arises when I open Behance. I have also allowed Chrome through the firewall but nothing changed. I have also changed my internet provider to solve this issue but it was futile. Please let me know what can I do to solve this problem.

:)

 

Internet Explorer has stopped working

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

Do let us know:

• If you have made any changes to the operating system that might have resulted in causing this issue?
• If you were able to see any error code/ error message when Internet Explorer crashes?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onInternet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

 

Internet randomly stops working on laptop

Hi,

Several factors may affect your Internet connection that may potentially affect its performance or for it to stop working randomly. To better assist you, we would like to ask you a few questions:

• Is this the first time that you've encountered the issue using your laptop?
• Have you made any recent changes on your laptop prior to this issue?
• Did you encounter any error messages? If so, please send us a screenshot of the exact error.
  
• What troubleshooting steps have you performed so far?

We'll keep an eye out for your response.

 

Error: "Internet Explorer stopped working"

Hi Al,

Thank you for posting your query in Microsoft Community.

As per the description, I understand that the internet explorer stops working.

The issue might arise due to misconfigured settings in Internet Explorer, firewalls from the security software interfering with the connection or a virus infection. In this case, I would suggest you to try the following methods and check if the issue persists.

Method 1:

First, I would suggest you to run the Internet Explorer performance and Internet Explorer security troubleshooters. These can automatically detect and fix any incorrect settings and errors that could cause issues with Internet
Explorer. Refer to these steps:

a) Press Start button.

b) Type and select Troubleshooting
in the Start search.

c) Click on Troubleshooting
and select the view all option on the left pane.

d) Click on Internet Explorer performance troubleshooter and follow the prompts.

e) Follow the same steps to run the Internet Explorer security troubleshooter.

Method 2:

If the issue still persists, I would suggest you to open Internet Explorer in “No-add-ons” mode once more and check. Refer to these steps:

a) Press Windows key +R

b) Type iexplore.exe –extoff and press enter

c) Now, Internet explorer will be opened without any add on

d) If you don’t face any issue in this mode, then probably an add-on is causing this issue.

Method 3:

I would suggest you to refer to the link and follow the additional steps given in the Microsoft KB article:

What to do when Internet Explorer stops working

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.