Windows 10: Why does the Microsoft taking forever to signing in when i need to install antivirus software?

Hey guys, i am beyond frustrated right now. I think i have a virus on my computer and ive tried to use three different anti virus software with no luck on performing a virus scan. One was Windows Defender which said no action was needed, then I tried to install Bitdefender and Anti-Malware bytes and all i get is the screen for microsoft store and all it gives me is this blue circle thingyi think it may be trying to login. Please help as I have tried EVEYTHING and just wanna get those highly annoying anti-virus adds disrupting the writing that i am doing on my computer. Thanks and have a gr

:)

 

CAN'T SIGN IN MICROSOFT STORE

Thank you for your feedback. If the issue was not resolved after performing the steps provided we suggest disabling any security software (antivirus) temporarily. Take note that antivirus protects your PC against virus or malware. Make sure to enable it
once done checking if the Store will work.

In case the issue was not fixed, we would suggest creating a new user account. This will help us the determine if the current user account is corrupted or not. Refer to the articles below to start creating a new account:

• Set up accounts.
• Sign in with a Microsoft account.

Kindly get back to us with the outcome.

 

Login takes forever

Hi Bizz Nizz,

We appreciate your interest in Windows 10.

Before proceeding, we need more information to help you better.

• 
  Are you able to login to Microsoft account? (even after taking long time to load Microsoft account)
  
• 
  Have you installed any third party security software in Windows 10?
  
• 
  Is your system up to date?
  

I suggest you to disable third party applications / third party security software (if any installed) and check if it is cause to the issue.

THIRD PARTY LINK DISCLAIMER

Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can
be solved. Using Third Party Software is at your own risk.

Disable Antivirus:

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install
other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

I suggest you to run the Microsoft account troubleshooter
Run Microsoft account troubleshooter and check. The Microsoft Account Troubleshooter scans a Windows for issues and repairs problems that are found in relation to your Microsoft Account.

The following issues are checked by the Microsoft Account Troubleshooter program:

•Corrupt Microsoft Account settings

•Can’t connect to the sync service

•Problems with Microsoft account Policy

•Microsoft Account required

•Connection issues due to proxy or certificate issues

•Check for roaming GPO enabled status

•Problem with system registration

•Signed in with a guest account, or Roaming User Profiles enabled

•You are not connected to the Internet

•Proxy Settings

•You have reached your daily sync quote

•Sync your settings is turned off

•Check system not activated.

Refer to the following link to run the troubleshooter:

Microsoft Account Troubleshooter

http://download.microsoft.com/downl...B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows 10 Update Taking Forever

Hi,

It will take some time to finish the process when installing Windows Update. As a workaround, we suggest that you perform these steps to identify if Windows is already unresponsive. Press the
NUM LOCK key on your keyboard to check if the light will turn on or off. If the light is changing meaning the system is still in the process but if not, we recommend that you press and hold the power button to shut down your PC.
Once done, try to boot your system again and check if it loads to Windows environment.

Let us narrow down the possibilities why your PC encountered this issue. You can follow the troubleshooting steps below:

• Temporarily disable your antivirus program before running the Windows Update.
  
• Visit the article on how to perform a clean boot in Windows.
  This helps eliminate software conflict that occurs when you install a program or an update. You may also determine what conflict is causing the issue by performing this method.
• Fix Windows Update errors. Since you are using Windows 10, you can do this by running the Windows Update Troubleshooter. To download the Windows Update Troubleshooter, click on this
  link.
• Restart your computer for the changes to take effect and try updating Windows again.
  

Note: After doing the steps above, you can enable your antivirus program again.

Keep us posted if you encounter any challenges along the process.