Windows 10: Why does the quotation marks not work on my keyboard?

I have tried everything. Single quotes work just fine, and my keyboard is not in an international language. I even tried the OSK and the double quotes still didn't work on it.

:)

 

crazy quotation marks

when I type quotation marks the first one is inverted and at the bottom of the line, the second, turned around. eg.: „of new possibilities“

This is happening in only one document. and the only soultion is to cut and past every correct quotation mark.

I have read all the similar questions and no one has suggested a correction that works. There are lots of language related suggestions but all solutions thus far have failed. Please give explicit instructions.

Please, please help!

 

Keyboard substitutes quotation marks for the AT symbol ?

My AT symbol is above a single quotation mark within the body of the keyboard - next row under the qwerty line!

A double quotation mark is above the 2 !

Just thought I'd check your instructions are still valid in that case before I make any changes.....thank you

 

Quotation marks + apostrophes are curly (“) by default instead of regular (") quotation marks and apostrophes (Notion)

When typing in Notion, instead of inputting regular quotation marks and apostrophes when the respective keys are pressed I get curly quotation marks and curly apostrophes instead

Changing the keyboard layout/language has not solved the problem, neither has using a different user account

This could potentially be caused due to an accidentally inputted keyboard shortcut? Though I'm not sure about that. I've seen Ctrl + Shift + ' suggested before, but that didn't fix the issue.