Windows 10: Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures

Discus and support Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures in Windows 10 Software and Apps to solve the problem; Operating System below.Windows 11 Professional, Version 24H2, OS Build 26100.3476Specific Situation!I would start typing the characters and if I... Discussion in 'Windows 10 Software and Apps' started by RonaldHolloway1, Mar 11, 2025.

  1. Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures


    Operating System below.Windows 11 Professional, Version 24H2, OS Build 26100.3476Specific Situation!I would start typing the characters and if I pressed the shift key down to type a capital letter or special character, such as # #%^& the letters did not seem to be adding up in the window. In other words the characters usually display on the screen as dots, but no additional dots would appear on screen after FOUR characters. After I type three characters, the additional encrypted characters do not display on the screen, which seems to indicate that no characters are being recognized. I trie

    :)
     
    RonaldHolloway1, Mar 11, 2025
    #1

  2. OSK PIN login on non-touch device

    Hello,

    I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

    You may follow the steps below to create PIN protection for your device.


    • Go to Settings and select account.

    • Click on sign in option and Go to PIN option.

    • Now click on Add and set PIN for login.

    You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

    Please get back to us with updated status. We will be happy to assist you further.
     
    Anju Thekkethil, Mar 11, 2025
    #2
  3. Windows Hello & Pin Login NOT displaying on Login Screen

    Hi,

    Thank you for writing to Microsoft Community Forums.

    Sorry for the delay in response.

    I appreciate your effort in trying to fix the issue with the missing features on login screen.

    1. Which security software is installed on your device?
    2. Is your device connected to domain network?

    Please try the below suggested steps and check if the required sign in options are available from login screen.

    Enable sign-in using PIN from group Policy editor

    1. Open Local Group Policy Editor. To do so, type gpedit.msc
      in the run command (Windows + R key).
    2. Navigate to Computer Configuration\Administrative Templates\System\Logon.
    3. In the right pane, double click on Turn on convenience PIN sign-in policy
      to edit it.
    4. Select Enabled option from Turn on convenience PIN sign-in window.
    5. Click on Apply, OK and close the window.
    6. Restart the device and check if the sign-in using PIN is available on the login screen.

    Enable sign into Windows 10 using Biometrics from Local Group Policy editor

    1. Open Local Group Policy Editor. To do so, type gpedit.msc
      in the run command (Windows + R key).
    2. Navigate to Computer Configuration\Administrative Templates\Windows Components\Biometrics.
    3. In the right pane of Biometrics, double click on Allow users to log on using biometrics.
    4. Select Enabled option from Allow users to log on using biometrics window.
    5. Click on Apply, OK and close the window.
    6. Restart the device and check if the sign in using Biometrics is available on the login screen.

    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Mar 11, 2025
    #3
  4. Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures

    Service requires a PIN to login, I set up a PIN but it says its incorrect.

    Hi

    Thanks for your reply.

    You can remove the pin of account b by following the steps below.

    First log in to account b.

    1. Open Settings on Windows 11.
    2. Click on Accounts.
    3. Click the Sign-option tab.
    4. Under the “Ways to sign in” section, click the PIN (Windows Hello) setting.
    5. Click the Remove button in the “Remove this sign-in option” setting.
    6. Once you complete the steps, the PIN will be removed from the account, but you will continue to have access to the account with your password.
     
    Derrick19 - MSFT, Mar 11, 2025
    #4
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Why does the user have no say in login process? Windows 11 Pro, PIN Sign In Repeated Failures

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