Windows 10: why does windows say I have internet but when I try to use it switches and says I have a...

submitted by /u/birdleaf6000
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:)

 

Cortana switched to Internet Explorer

Hi,



When you say “tried uninstalling Internet Explorer”, how exactly you tried uninstalling it?

For your information, I like to share that Internet Explorer is an inbuilt browser in Windows operating system and you cannot uninstall it.



To check the Windows build, I suggest you to follow the step below.

• Press Windows key + R key, type winver and press
  Enter key.

Also, I suggest you to follow the below steps and check if it helps.

• 
  Type Default in the Search bar and select
  Default Programs from the list of search result.
  
• 
  Find and click on Reset option at the bottom of the page.
  
• 
  Restart the system and check if the issue is resolved.
  

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be happy to assist you.



Thank you

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

Cant get Cortana to work, says it's not connected to the internet.

Hello ,

Your question on Microsoft Community has received a reply from Joy Kemprai.

Title:
Cant get Cortana To work



Reply

Hi John,

Thank you for posting your query in Microsoft Community.

I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.

Before I can provide you any assistance, I would like you to answer the question below:

1. Do you that an un-interrupted internet connection?

2. Is your web browser working properly?

I suggest that you perform the steps below and check if the issue persist:

Step 1: Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Step 2: Run Internet Troubleshooter.

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

I have done all the above and have a 50mbps connection. Help. Thank You