Windows 10: Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says...

Discus and support Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says... in Windows 10 Software and Apps to solve the problem; When checking into whether or not my Dell XPS15 9750 is compatible for a W11 upgrade from W10, when I interrogate the onboard Windows check, I see... Discussion in 'Windows 10 Software and Apps' started by RichardThomas BOC, Dec 11, 2021.

  1. Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says...


    When checking into whether or not my Dell XPS15 9750 is compatible for a W11 upgrade from W10, when I interrogate the onboard Windows check, I see "This PC does not currently meet the minimum system requirements to run Windows 11. Get the details and see if there are things you can do in the PC Health Check app."Yet when I check in the PC Health Check App, It shows " This PC meets Windows 11 requirements"

    :)
     
    RichardThomas BOC, Dec 11, 2021
    #1
  2. moxojo Win User

    Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

    I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

    When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)

    Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says... 417c1062-34da-41e9-843b-b5111b291b3d.jpg

    So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"

    Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says... 8b9e6d02-5777-481b-a89e-f31c7793461d.jpg

    What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

    Background:

    • The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
      the steps over here https://www.infopackets.com/news/9619/how-fix-cpu-not-compatible-windows-10-error (steps that are also suggested on this forum)
      • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
      • Tried several more times with the same result
    • When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
    • Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem
    System info:

    • Lenovo W520 4270CTO
    • CPU: i7-2960XM @ 2.70 GHz
    • Video Card - Intel HD Graphics
    • Video Card Discrete - NVIDIA Quadro 2000M
    • Windows 7 SP1 64 bit
    Any thoughts / suggestions? Thanks!
     
    moxojo, Dec 11, 2021
    #2
  3. wjzx Win User
    windows 10 app says my pc is compatible but hp says my pc is to old, what ?

    i purchased my pc in 2011 it has a 6 core amd processor 10 gigs of memory and the windows 10 app says it is compatible yet the hp website says it is not supported .. what shall I do ?
     
  4. Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says...

    does this say i can install pc 2100?

    "Because DDR memory is backward-compatible, you can safely upgrade your system with any of the guaranteed-compatible DDR speeds listed below, even if your manual calls for PC1600 or PC2100 speeds."

    does that say i can install pc 2100 or i cannot install pc 2100? if my system uses pc 3200.
     
    HiddenStupid, Dec 11, 2021
    #4
Thema:

Why does Windows Update say my PC is not compatible with W11 and PC Healthcheck App says...

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