Windows 10: Why does Xbox app on PC not launch

As title says. Xbox app will open and be stuck in launching screen and never launches. I had a Specialist control my screen and they could not figure out why that was and told me to leave a bug comment through windows and they would get back to me. They never did so now I'm making a post about it here to see if anyone has a solution. I've paid for two months of PC game pass and never received my product.

:)

 

Xbox PC App Error

We appreciate your response and cooperation regarding this matter. Based on your reply, it appears that you need to enable the Xbox services to ensure that the app is up and running. You may follow the steps below to enable Xbox Live services:

• Press the Start button and type Services on the search box.
• On the list of services, look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.

The next steps should be done to the three mentioned services above:

• Right click on the service and select Properties.
• Set the Startup type to Automatic. If the service isn't started, click
  Start.
• Save the changes.
• Launch the Xbox App and sign in to your account again.

Let us know if you are able to sign in after performing the suggested solutions above.

 

Xbox app closes on launch

Thanks for the reply, unfortunately...

• Has any new software or hardware been added recently? No.
• Did you also change any settings prior to this issue? No.
• Is there any error message? None.
• For the Xbox app issue, have you also tried the suggestions posted by Syed Md Bilal in this thread?
  Quite a few people found it helpful. - I did try this (for the Xbox and Photos app) and it made absolutely no difference.

I'd appreciate any additional suggestions. I'm still unable to use either the Xbox or Photos app. I'd really like to use them.

 

XBox app crashes on launch in Windows 10

Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check.
Follow the steps provided below.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
• 
  Press Enter key.
  

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox
app from the following link.

Xbox Console Companion - Free download and install on Windows | Microsoft Store

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.