Windows 10: Why doesnt my oppo enco air 3 connect to my laptop?

Everytime i connect my Oppo Enco Air 3 to my laptop, i adjust the volume and my whole laptop begins to suddenly restart with the blue screen. I have tried disconnecting my headphones from my iphone and it still didnt work. It used to work before now suddenly it doesnt. Please help me fix this problem.Laptop: Asus Zenbook 14Headphones: Oppo Enco Air 3

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Unable to Pair Oppo Enco Air 3 with Windows 11 Lenovo Thinkpad

I tried above steps but unable to pair my oppo enco air 3 pro to my thinkpad windows 11. My device is not getting listed when the pairing is on.

 

Unable to Pair Oppo Enco Air 3 with Windows 11 Lenovo Thinkpad

I bought new pair of Oppo Enco Air 3. But the same could not be detected by by windows 11 thinkpad .

Things I have tried

1. Updated the bluetooth drivers on laptop

2. Updated the Oppo Enco Firmware to the latest Firmware

3. Uninstalled and resintalled Bluetooth

4. Verified that we could pair Oppo earbuds with phones and other devices.

5. Other devices can also be paired with the Laptop.

So we are stuck. Need assistance to get this going now.

 

OPPO Enco Earphones

My oppo enco earphones used to be fine but now they have very low volume. Even in the highest volume, it sounds very low. I tried calibrating them with the device and some other suggestions from google but they didn't work. What should I do?