Windows 10: Why doesn't my wireless mouse work when the wireless keyboard works?

Discus and support Why doesn't my wireless mouse work when the wireless keyboard works? in Windows 10 Software and Apps to solve the problem; I have a Microsoft wireless keyboard and mouse that works off of a single USB FOB. It works perfectly on an ACER laptop running Windows 10 but only the... Discussion in 'Windows 10 Software and Apps' started by Gary Marsh1, Sep 12, 2023.

  1. GARY MARSH1
    Gary Marsh1 Win User

    Why doesn't my wireless mouse work when the wireless keyboard works?


    I have a Microsoft wireless keyboard and mouse that works off of a single USB FOB. It works perfectly on an ACER laptop running Windows 10 but only the keyboard works when plugged into an HP laptop running Windows 11. I have tried uninstalling and reinstalling the drivers for the mouse to no avail. The moment I plug the usb fob in the drivers for the keyboard and the mouse are reinstalled. Is this a driver problem or possibly a BIOS problem with the HP laptop? The HP Laptop is a model 17-cn3165cl.

    :)
     
    Gary Marsh1, Sep 12, 2023
    #1
  2. P4-630
    P4-630 Win User

    Budget wireless keyboard and mouse for gaming? (INR)

    Some logitech set, they have many KB/Mouse combos, always worked well for me.
    I'm currently using a Logitech nano laser mouse with a 5GHz wireless Rapoo (flat keys) keyboard.
     
    P4-630, Sep 12, 2023
    #2
  3. IRENE7787
    Irene7787 Win User
    wireless mouse works but wireless keyboard not working

    the USB wireless mouse and numbers keypad works but wireless keyboard (MS Sculpt Ergonomic Keyboard Model 1559) stopped working. If I remove the batteries (new) and put them back in, it will work for a few minutes and then stop working again.
     
    Irene7787, Sep 12, 2023
    #3
  4. HONEY
    Honey Win User

    Why doesn't my wireless mouse work when the wireless keyboard works?

    Budget wireless keyboard and mouse for gaming? (INR)

    hi, i searched lot, but cant find any wireless keyboard and mouse, there are so cheap things available, dont wana do mistake,
    can anyone suggest me, any budget wireless gaming keyboard and mouse which available in india?
    please help me.
     
    Honey, Sep 12, 2023
    #4
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Why doesn't my wireless mouse work when the wireless keyboard works?

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