Windows 10: Why doesn't the mouse work after resetting Windows 10?

Hello,after resetting windows 10 the mouse doesn't work anymore,i tested all usb ports with an usb cable and they're work but when I try the mouse it doesn't.
I cannot scan the HID for hardware changes because it's not there.

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:)

 

New Mouse Doesn't Work In Windows 10 (Buttons Work, But Cursor Won't)

Yeah I'm starting to think this is just a piece-of-crap mouse. I would only have myself to blame if I failed to check what versions of Windows it supported, but I'm a bit peeved that the Amazon listing clearly mentions Windows 10. It does kind-of raise the question in my head as to why any standard mouse would be compatible with older Windows but not newer versions to begin with, unless it had fancy drivers which this one doesn't...

But I'm experiencing a strange phenomenon - upon plugging the mouse into my other computer (also a Windows 10 system, though it was a Windows 7 system back in 2011), that computer worked fine with it. Then, bringing it back to my new computer and plugging it in - it works!

Something's wonky here. It's like plugging it into my other computer reset it or something, and then it started working on my new computer. But who knows how long it'll last until it stops working again and I'll have to repeat these steps? I notice it ceased to work after a reboot and then started having these "aura even when the system is off" stuff going on too. I think that perhaps it's an issue of the mouse not sleeping / waking-up when told to? And perhaps being plugged into another machine reset it?

Both systems run Windows 10, but my old laptop is 2011 (second-generation / sandybridge) hardware inside. I wonder how different hardware would be able to make a difference like this.

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

After a reset on Windows 10 my mouse has ceased working

Hi William,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in mouse settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Have you tried to check the issue with using another mouse?
• What is the make and model of the computer?

I suggest you to follow the steps below to plug and plug in the mouse. Then restart your computer and try to run Hardware troubleshooter.

Step 1: First I recommend you to plug out and plug in the mouse into the computer. Then check if mouse is working or not.

After that you may try to restart the computer.



Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with mouse in Windows 10, we will be happy to help.



Thank you.