Windows 10: Why does't the chat work?

Discus and support Why does't the chat work? in Windows 10 Updates and Activation to solve the problem; Why every time I try to open a chat to solve a problem directly with support, the page says "You are not the owner of this case" and I cannot get... Discussion in 'Windows 10 Updates and Activation' started by RobertoVítor, Dec 24, 2021.

  1. ROBERTOVíTOR
    RobertoVítor Win User

    Why does't the chat work?


    Why every time I try to open a chat to solve a problem directly with support, the page says "You are not the owner of this case" and I cannot get through at all?

    :)
     
    RobertoVítor, Dec 24, 2021
    #1
  2. KRISHNA PARAB
    Krishna Parab Win User

    Chat Not Working

    Hi,

    can you explain in brief , if your chat under the messaging not working then try following it will solve your issue.

    Try the following steps as it is mentioned below. Make sure the battery saver option is off before you try this

    • Turn of Facebook Chat.
    • Set Chat status to Offline.
    • Go to Settings > Battery Saver option.
    • Turn on Battery saver.
    • Go to Advanced Settings of Battery Saver.
    • Tap on each of the three options there from bottom to top one after another.
    • Come back and turn off the Battery Saver.
    • Restart the phone.
    • Go back to messaging and turn on Facebook Chat.
    • Set chat status to available. Enjoy Why does't the chat work? :)
    Hope it will help you..
     
    Krishna Parab, Dec 24, 2021
    #2
  3. AMERICANPHARAOH
    AmericanPharaoh Win User
    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, Dec 24, 2021
    #3
  4. NIKILET
    Nikilet Win User

    Why does't the chat work?

    chat services not working for me

    I can reach chat through Firefox, so apparently it's a chrome problem. So do I have to go through the reset deal, or should I uninstall Chrome and start from scratch, or is there some other less drastic step I could try on Chrome to set things right?
     
    Nikilet, Dec 24, 2021
    #4
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Why does't the chat work?

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