Windows 10: Why don’t photos take. In my iPhone show up in the Pictures app on my PC anymore

Hi -what I’m trying to achieve is seeing all the photos I’ve taken, no matter on what device, in the Windows app with the blue mountain and moon icon on my pc. This used to work perfectly. But about a month ago, photos that I’ve taken on my iPhone no longer show up into my PC. They do get as far as the iCloud photos folder on the web though.Weirdly - Photos.I look at that come in to my phone by WhatsApp do show up on my laptop - and photos that I load directly from my SLR camera onto my PC, do make it to the iCloud photos folder on the web.So it looks like the phone photos sync is only happeni

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iPhone Photos import to Windows 10 PC not working

I would like to troubleshoot my inability to import photos from iPhone to Windows 10. I am an advanced user struggling to find relevant help on the internet since most results are unusable masked adverts for paid third party software.

I want to use it the following way

1. connect iPhone via USB to my Windows 10 PC
   
2. open Microsoft "Photos" app
   
3. click in the upper right on import > add from the device over USB
   
4. select all photos and click import
   

4th step is where it fails, with no usable message.

• I have set the device as trusted on iPhone
  
• I mostly don't see it in My Computer, therefore I cannot just copy
  
• I tried uninstalling every driver and iTunes software
  
• Despite not being visible in Windows Explorer, iTunes can always access the contents with no issue
  
• it has a tiny moments when it starts working, but overall import fails sooner or later and never copies all 3k photos. Mostly MSPhotos don't show any content, just failure message, sometimes it shows it's content and acts as I can select what to import, but as described fails sooner or later
  
• iTunes can successfully copy entire phone.
  
  Other attempts
  
• I tried multiple free 3rd party SW, all of them either failed or seemed like to be usable only after buying their extended version
  
• I tried using iTunes for Syncing the Photos
  
  • I maybe don't know how to use it, or it is faulty too. But I've set the directory where my Photos should be synced, but sync seems to just backup the phone and creates tiny 'Photo Database file', but no photo actually gets copied onto PC.
    

 

how to transfer photos from iphone to pc?

There are some photos in my iphone and I want to transfer them to my pc for editing.The problem is,none of these photos was taken by iphone so it's not easy to transfer.I have done it once before but this time it doesn't work out.I really don't know which step is wrong!Could u pls help me...

 

Photos app doesn't import photos from Iphone

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to import the pictures from your Iphone to the PC using photos app. We appreciate your effort in troubleshooting the issue and providing us a detailed information about it.

In this scenario we would suggest you to perform these steps and check if that help to fix the issue.

1. Open Settings on iPhone
   
2. Check for Transfer to MAC or PC option
   
3. Under Transfer to MAC or PC, mark the ‘Keep Originals’
   
4. Disconnect and Re-connect the device
   
5. Try to import again.

If the above steps doesn’t fix the issue, then try this work around and let us know the status.

1. Connect your Iphone to the PC via USB.
2. Then open File Explorer and go to
   This PC. Double click on the Iphone Drive and click on
   Internal Storage.
   
3. Then navigate to DCIM and select the pictures that you want to import.
   
4. Copy and paste them in the Pictures folder of the PC (Create a folder inside the Picture folder).

You can also refer these article as additional information:

Import photos and videos from phone to PC

Transfer photos and videos from your iPhone, iPad, or iPod touch

Meanwhile, we would also like you submit a feedback of this issue in the

Feedback Hub, which gives our developer team the opportunity to research on this and provide a resolution to get the issue fix.

Let us know how it goes.

Aditya Roy

Microsoft Community – Moderator