Windows 10: why dose my minecraft PE say starting download and dosen't download

plz tell me why my minecraft dosen't download but it says starting donload

:)

 

My video card dosen t working

I need help with my laptop i have a ryzen 5 2500u with vega 8 and windows 10,have the latest updates,i downloaded the driver from amd but it dosen t work please help me

 

Minecraft 10 Wont Download Full Version

Hi,

For us to isolate your concern, we would like to know if you're trying to access the free trial version of Minecraft on Xbox app. If so, have you tried signing out and signing in your account on Xbox app?

Meanwhile, we suggest that you uninstall and reinstall your Xbox app to update it. Follow the steps below:

• Click Start and type Windows PowerShell on the search box.  
  
• Right-click and then select Run as administrator.  
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage
• Hit Enter.  
• Launch Windows Store and download the Xbox App.  
• Open the game on the Xbox App.  
  
  

Once done, let's check if you can now download the Minecraft full version on Xbox app.

We will be waiting for your response.

 

Can’t download minecraft

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install Minecraft on your PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type winver
  in Windows search/Run command)
• What is the version of Minecraft you are installing? (Java/Windows 10)
• Do you get any error message?

If you are installing Minecraft Windows 10 version,
then we would suggest you to perform these steps and after every step check if you are able to install Minecraft.



Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2:
Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3:
Reset Microsoft Store

Refer the steps in this article: Reset Microsoft Store via Settings.



Step 4: New user account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator