Windows 10: Why has Microsoft eliminated all human support for their home products and purchases made...

I thought Microsoft was supportive of serving the needs of the family and protecting them and their purchases.Sadly, all attempts to speak to a human being are denied by an uninformative AI.This is truly frustrating and is making me think about alternatives.I have made purchases for my son using his microsoft.com account and those purchases are no longer recognized or accessible.The support AI designed to deflect and deny customers help just says to use online support information, which I have already researched.I am stuck and Microsoft really doesn't seem to care.Please advise how I could mov

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How can you talk with a human being at Microsoft?

Microsoft offers various channels for customer support, and you can talk to a human being through these options:

1. Microsoft Support Website: Visit the Microsoft Support website (https://support.microsoft.com/) and select the product or service you need assistance with. You'll find options to chat with a virtual agent or request a call from a support representative.
   
2. Microsoft Store: If you need support for a Microsoft product purchased from the Microsoft Store, you can visit a physical Microsoft Store location to speak with an in-person representative.
   
3. Microsoft Support Phone Number: Microsoft has specific support phone numbers for different products and services. Visit the Microsoft Support website and look for the contact details related to your issue or query.
   
4. Social Media: Some Microsoft products and services have dedicated support channels on social media platforms like Twitter or Facebook. You can send a direct message to these accounts for assistance.
   
5. Microsoft Community Forums: Microsoft hosts community forums where users and Microsoft experts can help answer questions and troubleshoot issues.
   

Keep in mind that Microsoft's support options may change over time, so it's best to check their official website or contact their customer support to get the most up-to-date information on how to talk to a human being for support.

 

Product support forum changes on Microsoft Community

Source: Product support forum changes on Microsoft Community - Microsoft Community


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Product support forum changes on Microsoft Community

Source: Product support forum changes on Microsoft Community - Microsoft Community


*Arrow Windows 7 Help Forums

*Arrow Windows 8 Help Forums

*Arrow Windows 10 Help Forums