Windows 10: Why has my audio stopped working since the last update - Jan 11 2024

Since the last update that was installed on Jan 11 2024 my audio has stopped working. Everything indicates it is fine, but troubleshooter says there is an issue with the driver - but it can't fix the driver. The PC has also frozen a couple of times since the update and I have had to manually turn off by holding in the power button and then restart.I have checked for other Windows and driver updates but there are none. **note dates below are in Australian**Edition Windows 11 Home Version 23H2 Installed on ‎21/‎04/‎2023 OS build 22631.3007 Serial number YL01CFSE Experience Windows Feature Exper

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After I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working

I'm facing a problem after I installed the updates KB3176936, KB3176934, and KB3176495, the audio stopped working.

I contact Dell's support and together we tried to:

• Update the driver
• Reinstall the driver
• Uninstall the driver to use windows suggested drivers.
• Remove the drivers to use the microsoft drivers.
• Run sfc
• Run Dell Assist Tools
• Run Driver updates tools
• Uninstalled the Windows updates.

None fixed the problem.

During the RCA I restored my computer 3 times and the issue is not on the sound card, since when I restore the system it works.

I'd like to know what would be the next steps.

Is Microsft release a patch for the update that is breaking the audio?

 

audio stopped working, windows 10

upgraded to windows 10 by reservation few days ago... compatibility test result was fine... audio stopped working all of a sudden... tried upgrading the driver software in device manager
but in vain... also tried these methods suggested by Microsoft help community... but the audio is still not working, neither speakers nor headphones

Method 1:

I suggest you to run the Playing Audio troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Playing Audio.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers
in compatibility mode and check if that helps.

• Download the audio driver from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer and check if the issue persists

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.