Windows 10: why has my computer lost all audio?

why has my dell desktop lost audio from speakers?

:)

 

Lost audio.

You can also try going to device manager and expanding 'sound, video and game controllers' and right click your audio and select 'update driver'. Select 'Browse my computer for drivers' then 'Let me pick from a list of drivers on the computer'. Mine shows Realtek HD audio is selected. Try another one other than the one selected if you have a list.

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.