Windows 10: why hdd caddy stuck the laptop in hp logo

Discus and support why hdd caddy stuck the laptop in hp logo in Windows 10 Drivers and Hardware to solve the problem; Hello... I have an HP laptop, model 15-bs1xx... I recently bought an SSD hard drive and copied Partition C on it. I formatted the old HDD and brought a... Discussion in 'Windows 10 Drivers and Hardware' started by خالد قطيط, Jul 1, 2024.

  1. why hdd caddy stuck the laptop in hp logo


    Hello... I have an HP laptop, model 15-bs1xx... I recently bought an SSD hard drive and copied Partition C on it. I formatted the old HDD and brought a caddy and put the HDD in it and inserted it in place of the CD ROM... but when I turn on the laptop it gets stuck in a black screen. Or the HP logo, and the device does not turn on, and when I remove it, it works fine on the SSD hard drive.. So I wanted to inquire about this problem, and if anyone has a solution, I will be very grateful to him.

    :)
     
    خالد قطيط, Jul 1, 2024
    #1
  2. Mr96 Win User

    HDD Caddy not showing up

    Hi

    I'm using HP laptop that i bought back in 2017. It came with 1TB HDD, and now it's starting to slowing down. I recently bought an SSD and a HDD Caddy, I've clone the Local Disk C from the old HDD to the brand new SSD and it's working fine now.

    The problem came up when I replace the DVD drive with the HDD Caddy with my old HDD on it. The HDD is spinning, which means the HDD Caddy is working, but my HDD doesn't showing up in the File Explorer and Disk Management. It's kinda confusing since the HDD
    is spinning.

    But when I try the HDD with an external case and plug it to my laptop, it shows up. So the HDD is not the problem.

    Here's several detail that might help solving this problem :

    - CD-ROM driver is missing from Device Manager

    - IDE ATA/ATAPI controller is AMD SATA Controller

    - I just update the BIOS to the newest version (according to HP Official Website)

    - I've deleted the old Windows files on the HDD

    - When I turn on my laptop with the HDD Caddy is already installed in the DVD drive slot with the HDD on it, it stuck with black screen just before the Windows loading screen. When I pull out the HDD Caddy, it shows the Windows loading screen.

    Does anyone know how to solve this problem? I personally think this is a driver related problem, but I don't know how to solve it.

    Thanks.
     
    Mr96, Jul 1, 2024
    #2
  3. Mr96 Win User
    HDD Caddy not showing up

    Hi Jan, thanks for replying.

    1. The HDD is not listed in the Disk Management.

    2. I can't get into the BIOS with the HDD Caddy plugged in, I've tried pressing Esc button to enter the BIOS menu and it didn't work. It stuck with black screen just before Windows loading screen.
     
    Mr96, Jul 1, 2024
    #3
  4. why hdd caddy stuck the laptop in hp logo

    2nd hdd caddy and windows 1809

    Hey

    I have posted 2 topics about the inability to update to 1809 and I have figured out that it is due to the 2nd hdd caddy

    I have installed a 2nd Hdd caddy instead of my DVD rom on my laptop
    Since windows 7
    Then I have upgraded my laptop to asus with windows 10 which had 1507 and installed the 2nd hdd as well
    And upgraded till version 1803 which everything was running smoothly
    But for some reason the 1809 is not booting from the usb
    I have removed the 2nd hdd and was able to perform a clean install of windows 1809
    Fixing the 2nd hdd makes it stuck on the boot logo

    Maybe it's a bug!
     
    MohamedAl.nasser, Jul 1, 2024
    #4
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why hdd caddy stuck the laptop in hp logo

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