Windows 10: Why I dont get a text messgae or email when trying to access windows pin code?

after BIOS upgrade im not able to access my PIN codeim not getting text message or email, after entering the correct password

:)

 

I dont receive a code on my email

After a Windows update, there were changes in security, so the system removed pin code and asked me to log in my account, after typing the password it requires a code that is sent to my reserve email, which i dont have access (that email is logged on my laptop, but i cant get to it without logging to my account, also i don't remember the name and password to my reserve email) i tried to send a code to my main outlook email(my windows account), but i dont receive it, even though it says that they have sent me the code. I decided to change my reserve email, and it takes 30 days..... I need my laptop for my studies what can i do

 

Pin reset in Windows10 update, error 0x8007054f

Hi Marty,

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select Send Code. Learn
   more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening Settings > Network and Internet. After connecting, try signing in with your PIN again.

Let us know how it goes.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume