Windows 10: why in bluetooth section audio is not visual and not connect airpods

please help me because i am very tired of this .

:)

 

Airpods connecting but no audio or really choppy

Hi

Welcome to Microsoft community.

Here are some troubleshooting steps to try if your AirPods Pro are connecting but you're experiencing no audio or very choppy audio:

1. Check the Bluetooth settings on your phone to ensure the Hands-free mode is not enabled. Hands-free mode can often degrade the audio quality and cause intermittent sound.
   
2. Try turning off the Hands-free feature on your phone and see if that resolves the issue. You can go to the Bluetooth settings, find the connected AirPods device, and check if there is an option for Hands-free mode.
   
3. Check the settings on the AirPods themselves to make sure Hands-free mode is not enabled. Go to iPhone Settings > Bluetooth > Select the AirPods device > Check if there are any Hands-free related options.
   
4. Try switching the AirPods connection mode from Hands-free to Stereo. This may help improve the audio quality.
   
5. If the issue persists, you can try resetting the AirPods. Place the AirPods back in the charging case and press and hold the button on the back of the case until the indicator light flashes amber, then white. Then reconnect the AirPods.
   

If the above steps do not resolve the problem, it may be a hardware issue, and you should contact Apple customer support to see if the AirPods need to be repaired.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

AirPods Pro automatically connecting to laptop when it starts

Hi Ian,

Thank you for getting back to me. I'm sorry to hear that you're having trouble finding the "Options" button under Bluetooth settings. Here's a more detailed step-by-step guide to help you:

> Click on the Start menu and select Settings (the gear icon).

> In the Settings menu, select Devices.

> Click on the "Bluetooth & other devices" option on the left-hand side.

> Under the "Audio" section, find your AirPods Pro and click on the "Connect" button if they're not already connected.

> Once your AirPods Pro are connected, click on the "Manage" button.

> In the Manage menu, click on the drop-down arrow next to your AirPods Pro and select "Remove device."

> After your AirPods Pro are removed, turn them off and back on again.

> Go back to the "Bluetooth & other devices" menu and click on the "+" button to add a new device.

> Select "Bluetooth" and wait for your AirPods Pro to appear in the list of available devices.

> Click on your AirPods Pro to connect them, but do not check the "Connect as an audio device" option.

> After your AirPods Pro are connected, click on the "Options" button next to them.

> In the "Options" menu, turn off the toggle switch next to "Connect to This Device" under the "Automatically Connect to This Device" section.

I hope this helps you solve the problem. Please let me know if you have any further questions or concerns.

Best regards,

John D.

Independent Advisor

 

Airpods are connected, but no audio or mic.

Previously it would say Connected, Voice, Music, but this no longer is the case. The audio does not work.

This is not a problem with my AirPods as it works perfectly fine with other devices.

List of things I've tried that did not solve the problem:

Removing the device and reconnecting

Trying to connect from sound, when trying to connect to the airpod it would not show up.

Restarting Bluetooth drivers

Checking and installing updates for the computer.

Restarting the computer.

My make and model: Lenovo 82SX