Windows 10: Why is bitdefender spazzing out over something by the name of CRX_INSTALL\web.js ????

So ive had bitdefender for a long time now and this is the first time ive seen this happen. I dont know what CRX installer is, but i cant delete it because it just keeps coming back. I also cant restore it because also keeps coming back as an "unwanted app". Could someone help?

:)

 

BitDefender missing

Hi,

Thank you for being a part of Windows 10.

As an initial troubleshooting step, I would suggest you to search for BitDefender in the search next to start. If you are not able to find and if you have BitDefender CD/DVD, then I would suggest you to re-install BitDefender.

Hope this helps. Let us know if you have any other issues with Windows in future.

 

Is Bitdefender recognized

IMO it's best to uninstall each and every security product before upgrading and to also use the appropriate removal tool from this list:

List of anti-malware product removal tools

I suggest you ask/inform yourself if your Bitdefender product is compatible with Windows 10 and then install it after upgrading to Windows 10...

Bitdefender support...

Consumer Support - Bitdefender Consumer Support Center

Consumer Support - Bitdefender Consumer Support Center

and/or in their Forum:
http://forum.bitdefender.com/

Cheers,

J

 

Error message - BitDefender Threat Scanner

Hi again. It was WinPatrol Plus that I was suggesting although there is a (limited use) Hidden Files tab in WinPatrol free.

I suggest that your next step is to contact Bitdefender per my very first post above. Cheers